Responsibilities

• Support the planning, build and execution of email campaigns in Salesforce Account Engagement (Pardot), including list segmentation, testing and scheduling.
• Create and edit video and graphic design content for use across campaigns, social channels and the website.
• Plan and schedule social media posts across relevant channels, in line with the content and campaign calendar.
• Support the end-to-end management of webinars via ON24, including build, testing, promotion and post-event follow-up.
• Support the production of podcast episodes, from planning and recording logistics through to editing and publishing.
• Act as day-to-day point of contact for the agency managing SEM and paid social activity, briefing requirements and monitoring performance.
• Support the planning and delivery of events, including logistics, promotion and on-the-day support where required.
• Pull together regular reporting on campaign, content and channel performance to support the wider marketing team's decision-making.
• Provide general administrative and coordination support across the marketing team as needed.

Requirements

• Some experience or strong interest in email marketing, ideally with exposure to Salesforce Account Engagement (Pardot) or a similar marketing automation platform.
• Basic video and graphic editing and creative skills, with an interest in developing further (for example, Adobe Premiere Pro, CapCut, Adobe Express or Canva).
• Experience planning and posting content on social media platforms (for example, LinkedIn or X) for a business audience.
• Familiarity with webinar platforms (for example, ON24, Zoom or Teams) or willingness to learn.
• Interest in podcast production, including recording, editing and publishing workflows.
• Confident communicator, able to brief external agencies and manage day-to-day agency relationships.
• Good organisational and project coordination skills, able to manage multiple tasks and deadlines.
• Strong written communication skills and attention to detail.
• Comfortable working with data and pulling together straightforward performance reports.
• A proactive, can-do attitude and willingness to get involved across a broad range of marketing activities.

Preferred

• Exposure to email marketing platforms or marketing automation tools desirable (for example, Salesforce Account Engagement/Pardot, HubSpot or Mailchimp).
• Basic video creation/editing skills highly desirable.

Benefits

• Discretionary company bonus scheme
• Company funded private medical insurance
• Contributory pension scheme
• 25 days holiday per year, increasing by 1 day for each year of service, up to 30 days
• Annual wellbeing day
• Annual volunteering day
• Holiday purchase salary sacrifice
• Perkbox discount scheme
• 4 x salary life insurance benefit
• Company sick pay