London - Digital Marketing Exec

London, UK (Unknown)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

Job Summary

Own the itsu digital content ecosystem and drive seamless customer journeys across website, app and kiosks; co-ordinate seasonal menu launches; improve in-store ordering UX; SEO and CRM support; main contact for agencies and internal teams.

  • Own and manage dynamic content across itsu and 3rd party platforms tied to campaigns.
  • Coordinate seasonal menu launches across digital touchpoints with stakeholders.
  • Push continuous improvements to in-restaurant kiosks for a smoother ordering journey.

Job Description

Responsibilities

  • Management of the itsu website content - The lead on creating dynamic content and managing updates across the itsu & 3rd party digital platforms including Google, website & app in line with campaigns & projects.
  • Menu launches - Working closely with key stakeholders across the business to co-ordinate and implement seasonal menu launches across digital touchpoints including kiosk website & app.
  • Continuous improvement on our in-restaurant kiosks ordering screens, staying restless and on the pulse for opportunities to create a seamless customer journey. Competitor and shop visits are a vital part of this.
  • SEO - Implementation of search engine marketing strategy, optimising performance, updating products and creating compelling blog posts.
  • Performance marketing - Support CRM manager to set-up tactical CRM campaigns
  • Key day-to-day contact for our agencies and internal teams

Requirements

  • 2 years' experience in a digital role, either in house or agency side, preferably for hospitality, retail or FMCG brand
  • Strong verbal and written communication skills, including a flair for copywriting.
  • An agile self-starter, with the ability to take initiative & work autonomously to multiple deadlines in a fast-paced environment
  • Experience in search engine marketing & email marketing
  • Excellent interpersonal & teamwork skills
  • The passion to deliver excellent results & grow within the business
  • The desire to drive innovation through digital & technological advancements to ensure itsu are ahead of the game.

Nice to have

    Benefits

    • A competitive salary
    • Flexible working, including 1 day a week from home, and up to 2 week a year working from abroad
    • Generous time off allowances [including bank holidays]
    • Free breakfast and snacks available everyday
    • A free itsu lunch whenever you are in the office and 50% off in all stores, for when you are not
    • We cover a variety of different benefits such as physical, mental, financial, environmental and social wellbeing
    • An array of business events and socials throughout the year
    itsu logo

    itsu

    3.5 Glassdoor

    itsu is an Asian-inspired food business with over 80 restaurants across the UK and Belgium, alongside a fast-growing grocery and wholesale business across Europe and beyond.We make fresh, healthy food every day in every restaurant kitchen. Our menus are designed to be lighter, balanced, and full of flavour, with a focus on quality ingredients, simple recipes, and careful execution.Alongside our restaurants, itsu [grocery] brings Asian-inspired food to supermarkets and online, helping more people eat well at home.itsu is built on strong standards, thoughtful innovation, and people who take pride in what they do. We invest in our teams, grow talent from within, and keep raising the bar as we grow.

    Founded in 1997
    London, England, GBR
    881 employees
    63% recommend to a friend
    73% CEO approval

    Salaries

    Digital Marketing median pay in the United Kingdom

    £38K/yr

    Most pay falls between £31K and £50K. Based on 138 salaries.

    See all itsu salaries

    Marketing Team

    Marketing Roles Posted (Last 30 Days)
    1

    Funding

    Last Raise
    Private Equity, 5 years ago

    Funding History

    • Jun 2021
      Private Equity

    Recent Ads

    Traffic Signals

    Monthly Visitors
    219K
    Traffic Source Mix
    Search
    52.8%
    Direct
    34%
    Referral
    8.4%
    Social
    4%
    Paid
    0.6%

    Headcount Trend

    Current headcount: ~881

    News about itsu

    itsu logo

    London - Digital Marketing Exec

    itsu · London, UK · Unknown