Internal Communications Manager

Responsibilities

• Lead some of our biggest internal communication campaigns, projects and colleague events, taking them from initial brief and creative thinking through to high-quality delivery and evaluation.
• Help shape and manage the AXA UK&I editorial plan, bringing together business unit and organisation-wise priorities to create a relevant, aligned and well-sequenced and timed flow of communications for colleagues.
• Turn priorities into compelling, integrated communication plans, bringing together content, channels, events and leadership communications to maximise reach, engagement and impact.
• Lead key channel development and enhancement project working with our technology teams and stakeholders to improve functionality, content impact and the overall colleague experience.
• Be the go-to coordination lead for high-profile communication activity, joining the dots across audiences, stakeholders, channels and our specialist resources to keep complex delivery moving.
• Work closely with Strategic Internal Communication Business Partners and other comms specialists turning strategic communication plans into creative, high-impact activity.
• Provide day-to-day direction to our Content and Channel Specialists and the Communication Assistants, managing workflow, priorities and resources while maintaining high standards of quality, brand and editorial consistency.
• Keep raising the bar for our communications, using insight, feedback and performance data to improve what we do and finding bolder, more effective ways to engage colleagues.

Requirements

• Strong Internal Communications experience, with a track record of delivering high-impact campaigns, projects, events and colleague engagement activity in a large organisation is essential.
• Great editorial judgement and a strong instinct for what makes compelling content that cuts through and engages different audiences.
• Confident using AI and emerging technology to create and enhance content, support creative design and streamline communication workflows.
• Good understanding of digital channels and how to continually improve the colleague experience across them.
• Excellent project management skills, with the ability to bring structure to a busy, fast-moving environment and keep multiple priorities moving at pace.
• Creative, curious and confident challenging the status quo, with the energy to try new approaches and continually raise the bar.
• Brilliant stakeholder and influencing skills, with the confidence to work across different teams and bring people together around a shared outcome.
• Comfortable using insight, feedback and data to understand what’s working and improve the impact of communications.
• As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.