About us

It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do.

We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people.

No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.

An overview of the role

Are you a creative communicator with a passion for storytelling, employee engagement and bringing business strategy to life? In this role, you’ll work closely with the Internal Communications Manager to deliver engaging, impactful communications that connect employees to Open GI's strategy, culture and values. You’ll play an important role in helping people across the business feel informed, engaged and connected.

Your key responsibilities

• Create clear and engaging communications across a range of channels and formats, ensuring messages are accurate and aligned to strategic priorities.
• Support the day-to-day management of internal communications channels and be the guardian of the intranet, collaborating with employees to ensure information is up to date, supporting content editors and regularly liaising with our external partner.
• Manage the internal content calendar, coordinating messages to ensure the best impact for stakeholders.
• Track communication performance and use employee feedback and data to identify opportunities for continuous improvement.
• Build strong relationships with stakeholders across the business.
• Ensure communications reflect the culture and values of the business.
• Work with the Marketing/External communications team to ensure consistent messaging and employer branding.
• Support with preparations for leadership briefings and other group events.
• Deputise for the Internal Communications Manager as needed.
• Support on crisis communications.

What you'll need to succeed

Qualifications

• GCSE English and Maths (or equivalent) at grade C or above (essential)
• Degree in communications, journalism, media, English or a related field (advantage)

Experience

• Minimum of three years’ experience in a similar role
• Using a range of different communication platforms and tools such as SharePoint intranet, MS Teams, Viva Engage, Clipchamp and Canva
• Using Adobe InDesign
• Creating and editing content in a range of formats, including video
• Supporting on employee engagement activities
• Communicating with complex or dispersed workforces

Skills and Aptitudes

• Excellent English skills - strong written and verbal communication skills, with great attention to detail
• Highly organised, proactive and comfortable juggling priorities
• Strong content creation and storytelling skills
• Excellent IT and SharePoint skills
• Ability to deal with sensitive information in a confidential and professional manner
• Ability to tailor messaging to different audiences
• Confident working with a range of stakeholders at all levels
• Forward thinking and curious

Other information

Mission and Values

It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market. Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do.

• Accountability: We own our actions and shape our success on the results we deliver
• Innovation: We tackle challenges with fresh thinking and bold ideas
• Teamwork: We work together, recognising we can’t do this without each other
• Trust: We build trust on integrity, transparency and mutual respect

We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.

Benefits package

• Salary up to £35,000 dependant on skills and experience
• Company pension
• Bonus opportunity
• Life assurance and critical illness cover
• Cycle to work scheme
• Perkbox – an exclusive platform offering a wide range of discounts and benefits
• Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme
• Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work
• Social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together
• Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders

Please note, this is a hybrid role requiring attendance at our Worcester offices for a minimum of 2x days per week.