Experiential Campaign Operations Manager

Responsibilities

• Campaign Logistics: Plan and manage complex, multi-location campaigns, coordinating stock, warehousing, transport, deliveries, equipment and operational schedules.
• Client Management: Work directly with clients, translating briefs into practical delivery plans, managing expectations and providing confident operational guidance.
• Excel & Reporting: Build and manage detailed spreadsheets, logistics trackers, stock allocations, budgets and operational reports.
• Supplier Management: Source, negotiate and manage logistics, warehousing, transport and production suppliers, ensuring quality and value for money.
• Budget Management: Monitor campaign expenditure, manage supplier costs and identify opportunities to improve efficiencies and protect profitability.
• Problem-Solving: Anticipate challenges, manage competing priorities and independently resolve operational issues, particularly during live campaigns.
• Event Delivery: Support campaign setup, field teams, stock distribution and live event logistics, ensuring everything runs smoothly.
• Continuous Improvement: Identify better, smarter and more efficient ways of working.

Requirements

• Proven experience in experiential marketing, field marketing, sampling campaigns, brand activations or multi-site promotional event operations .
• Strong background in logistics planning, stock management, distribution and coordinating multiple locations.
• Excellent Excel skills, including formulas, lookups, pivot tables and complex trackers.
• Ability to successfully manage multiple projects, priorities and deadlines simultaneously.
• Confident client-facing communication skills and experience managing external suppliers.
• Strong commercial awareness, budgeting experience and negotiation skills.
• A proactive, resourceful approach with the ability to solve problems and make decisions independently.
• Exceptional organisation, attention to detail and a strong sense of ownership.

Preferred

• Experience delivering nationwide retail activations, roadshows or large-scale sampling campaigns.
• Experience with inventory management, warehousing, fulfilment and logistics systems.
• Full UK driving licence.