Education Content Creator - FTC

Responsibilities

• End-to-end learning design and build - building a compelling narrative and nailing the 'so what?' for learners and training managers
• Building bespoke storyboards and learning modules for banking and financial institution customers
• Building e-learning modules using Articulate Rise 360, Canva, and ElevenLabs
• Refreshing, enhancing, and evolving current Elliptic Learn products, ensuring content remains accurate and current
• Creating learning materials ranging from engaging 'knowledge delivery' to immersive, scenario-based practical exercises
• Developing product-based learning to support and certify users of our blockchain analytics tools
• Helping develop role-specific learning journeys across traditional finance, crypto-native, and government segments
• Owning the day-to-day running of the Elliptic Learning Management System (LMS)
• Enrolling and onboarding both internal and external learners onto the LMS, and troubleshooting issues as they arise
• Having direct contact with customers and learners, supporting their overall learning experience

Requirements

• Have proven experience in end-to-end learning/instructional design, from storyboarding through to build and deployment
• Have hands-on experience with Articulate 360 (particularly Rise 360)
• Have experience managing an LMS and the associated learner experience (enrolment, troubleshooting, admin)
• Have B2B and B2C learning creation experience
• Have developed and deployed learning across multiple delivery channels
• Enjoy collaborating with a broad range of teams and experts
• Are comfortable communicating directly with customers and learners, including a "front of house" capacity when needed
• Are confident using design and AI-adjacent tools (e.g. Canva, ElevenLabs, or equivalent) to produce polished learning content
• Are comfortable using AI tools to support and speed up day-to-day content and admin tasks
• Are comfortable working autonomously within a small team, wearing multiple hats

Preferred

• You’re already familiar with crypto, crypto compliance, and/or blockchain analytics
• You’ve worked with global audiences, and recognise the nuances therein
• You’ve worked with both private sector and government clients, particularly in creating and deploying financial crime and/or product training
• You’re experienced with LearnWorlds LMS, Articulate 360, and Canva
• You’ve got experience of writing/sourcing/researching/curating content

Benefits

• Hybrid working and the option to work from almost anywhere for up to 90 days per year
• £500 Remote working budget to set up your home office space
• $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
• Holidays: 25 days of annual leave + bank holidays
• An extra day for your birthday
• Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
• Private Health Insurance - we use Bupa!
• Full access to Spill Mental Health Support
• Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
• Cycle to Work Scheme