Responsibilities

• Build and publish engaging onsite content across homepages, landing pages, navigation and campaign pages using Adobe Experience Manager (AEM).
• Support the planning and delivery of seasonal campaigns, promotions and key trading events.
• Help create personalised customer experiences by delivering targeted content through Bloomreach.
• Analyse customer behaviour and content performance using tools such as Adobe Analytics and Contentsquare.
• Identify opportunities to improve the customer journey through testing, optimisation and insight-led recommendations.
• Take ownership of assigned A/B tests, reporting on results and helping to implement improvements.
• Support the delivery of Retail Media campaigns, ensuring placements are accurate, effective and customer-focused.
• Collaborate with a wide range of stakeholders to ensure content is delivered accurately and on time.
• Share insights, ideas and best practices to support continuous improvement across the Ecommerce team.
• Develop your expertise in ecommerce optimisation, personalisation and customer experience.

Requirements

• Has experience in ecommerce, digital content, online retail or a similar environment.
• Enjoys working with both creative content and data-driven insights.
• Has experience using a CMS, ideally Adobe Experience Manager (AEM), or is confident learning new systems quickly.
• Is naturally curious about customer behaviour and passionate about delivering great online experiences.
• Has strong attention to detail and excellent organisational skills.
• Can manage multiple priorities while maintaining a high standard of work.
• Is a confident communicator who enjoys building relationships and working collaboratively.
• Takes ownership, shows initiative and is eager to learn and develop new skills.
• Has an interest in ecommerce, optimisation, personalisation and digital trends.
• Brings a positive, proactive attitude and enjoys solving problems.

Benefits

• Starting salary of £26000 - £28000 with a yearly bonus of up to £1,530
• Hybrid working options to support your work-life balance
• Holiday Buying Scheme - contract dependant
• Electric Vehicle Salary Sacrifice scheme - dependent on meeting eligibility
• Volunteer day with a charity of your choice
• 33 days holiday allowing you to recharge and explore the outdoors
• Staff discounts of 40-60% across our full range of outdoor brands
• Savings on everyday essentials including groceries, travel, fitness, and entertainment through our perks hub