eCommerce Content Executive

Responsibilities

• Plan, build and optimise homepage and landing page content across the Moonpig UK website and app.
• Maintain the eCommerce content plan, ensuring it aligns with the UK commercial strategy, business priorities and customer needs.
• Partner with Card, Marketing and Buying teams to develop engaging onsite creative.
• Create page wireframes for seasonal events using customer insights and performance data.
• Drive improvements in commercial KPIs through compelling content and continuous optimisation.
• Monitor page performance and ensure all content is fully optimised, including for mobile devices.
• Conduct regular site walks to identify opportunities to improve the customer journey.
• Plan, execute and analyse A/B tests across copy, creative and page layouts.
• Proactively suggest and test new ideas that improve customer engagement and commercial performance.

Requirements

• Previous experience creating or planning digital content within an eCommerce or online environment.
• Strong attention to detail with excellent organisational skills.
• Ability to manage changing priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• A proactive, self-motivated approach with confidence working independently.
• Strong eye for design alongside an analytical mindset.
• Collaborative approach with a passion for delivering outstanding customer experiences.

Preferred

• Contentful experience would be advantageous.
• Familiarity with web analytics and A/B testing tools is desirable.
• Understanding of SEO best practices is an advantage.

Benefits

• Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
• Wellbeing First: Private healthcare (UK) and mental health support
• Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
• Career Growth: Learning allowances, coaching & development programs.