Director of Marketing Communications - JW Marriott Grosvenor House London

London, UK (On-site)

Salary Not AvailableDirector/ExecutiveFull time

Posted 8 hrs ago

Job Summary

Own the hotel’s marketing communications and public relations strategy, shaping brand position, media relations, and digital presence while aligning with revenue goals.

  • Lead PR and media engagement
  • Oversee digital channels and website
  • Collaborate with Sales, F&B and Events to drive demand

Job Description

Responsibilities

  • Develop and implement a comprehensive marketing communications and public relations strategy aligned with business objectives and revenue goals
  • Strengthen brand awareness and market positioning through impactful media relations, storytelling and communications initiatives
  • Lead all public relations activity, including press engagement, journalist visits, media partnerships, familiarisation trips and industry events
  • Oversee digital communications, website content, social media platforms and online reputation to maximise audience engagement and commercial impact
  • Partner with Sales, Revenue, Food & Beverage and Events teams to support demand generation across all business segments
  • Ensure all communications, collateral, photography, signage and guest-facing content consistently reflect JW Marriott brand standards
  • Build trusted relationships with media, influencers, community partners, owners and key internal stakeholders
  • Provide strategic counsel and leadership during sensitive issues or crisis communications, protecting and strengthening the hotel's reputation

Requirements

  • You will bring significant experience in public relations, communications or luxury hospitality marketing, coupled with exceptional written and verbal communication skills.
  • Commercially minded and highly influential, you have the ability to balance creativity with performance, using insight and market understanding to deliver measurable results.
  • Experience managing media relationships, digital channels, high-profile events and stakeholder engagement is essential.
  • Most importantly, you are an inspiring people leader.
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Marriott

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Dubai, Dubai, ARE
1.1K employees (11 in marketing)

Marketing Team

Marketing Team Size
7 (1% of company)
Median Career Experience
20 years
Marketing Roles Posted (Last 30 Days)
7

Traffic Signals

Monthly Visitors
54.9M
Monthly Google Ads Budget
$2.5M
Traffic Source Mix
Search
39.2%
Direct
45.2%
Referral
12.8%
Social
0.7%
Paid
1.9%

Headcount Trend

Current headcount: ~1.1K

Recent News