Digital Site and Communications Officer

Responsibilities

• Lead and develop UKFE's digital communications channels, including website and social media platforms.
• Create engaging content and campaigns that raise awareness of the STEP programme and build stakeholder engagement.
• Review, improve and optimise website content, structure and user experience.
• Develop strategies to maximise digital reach, audience engagement and brand awareness.
• Monitor performance metrics and analytics to continuously improve communications effectiveness.
• Act as the organisation's key point of contact for digital communications advice and best practice.
• Support the delivery of public consultation activities associated with the Development Consent Order (DCO) process.
• Organise and deliver community information events, stakeholder meetings and engagement activities.
• Build positive relationships with local communities, local authorities and regional stakeholders.
• Serve as a trusted first point of contact for local enquiries and community feedback.

Requirements

• Degree qualified or equivalent relevant communications experience
• Experience working within a communications, public affairs, stakeholder engagement or external affairs environment
• Proven experience organising and delivering community, stakeholder or public engagement events
• Experience working in large, complex or matrix organisations or programmes
• Strong knowledge of content management systems (CMS), social media platforms and digital analytics tools
• Excellent written and verbal communication skills
• Demonstrable ability to build and maintain effective stakeholder relationships at all levels
• Understanding of UK government structures and the role of national, regional and local government in major programmes
• Creative, innovative and proactive approach to communications
• Ability to represent the organisation professionally and act as a trusted ambassador

Preferred

• CIPR qualification or equivalent professional communications accreditation
• Experience working on major infrastructure, construction, energy or engineering programmes
• Experience supporting Development Consent Order (DCO) consultation activities
• Experience using Adobe Creative Suite, graphic design tools or video editing software
• Experience creating multimedia content for digital platforms

Benefits

• Onsite working 3 days per week, however, we actively support requests for Flexible Working.
• Outstanding defined benefit pension scheme, details of which can be found at the end of this advert.
• Corporate bonus scheme up to 7 % and a Relocation allowance (if eligible).
• Flexible working options including family friendly policies and the right to request flexible working from the start of your employment.
• Employee Assistance Programme and trained Mental Health First Aiders.
• Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays
• Wide range of career development opportunities
• A vibrant culture committed to being fully inclusive