Responsibilities

• Manage and maintain the company's social media accounts, including Facebook, Instagram, LinkedIn, TikTok and other relevant platforms.
• Create engaging social media content, including posts, images, videos and promotional campaigns.
• Schedule and publish content across multiple platforms.
• Monitor social media activity and respond to comments and messages professionally and promptly.
• Handle incoming customer enquiries via social media, email and other digital channels.
• Work with the team to promote products, services and special offers.
• Monitor social media performance and suggest ideas to improve engagement and reach.
• Keep up to date with current social media trends and best practices.
• Ensure all online content reflects the company's brand and values.

Requirements

• An interest in digital marketing and social media.
• Excellent written and verbal communication skills.
• Confident using major social media platforms.
• Good organisational skills and attention to detail.
• A positive attitude with the ability to work independently and as part of a team.
• Basic IT skills, including Microsoft Office.
• Digital marketing experience: 1 year (required)

Preferred

• Experience creating content using Canva or similar design software.
• Previous experience managing social media accounts (personal, voluntary or professional).
• Customer service experience.
• A qualification in Marketing, Digital Media or a related subject is an advantage but not essential.

Benefits

• Company pension
• Paid annual leave
• On-site parking