Responsibilities

• Act as the day-to-day strategic contact for a portfolio of client accounts.
• Build trusted relationships with marketing teams and senior stakeholders.
• Lead regular client meetings, reporting and campaign reviews.
• Understand each client's commercial objectives and ensure marketing activity supports them.
• Identify opportunities to grow client relationships and expand services.
• Develop and manage social media strategies across multiple platforms.
• Create and oversee content calendars aligned with business objectives.
• Ensure content reflects each client's tone of voice and brand positioning.
• Stay ahead of platform updates, emerging formats and social media trends.
• Identify reactive opportunities that allow clients to participate in relevant conversations.

Requirements

• 3 to 5+ years' experience in digital marketing, social media or account management.
• Strong understanding of major social platforms including Instagram, LinkedIn, Facebook, TikTok and YouTube.
• Excellent knowledge of current digital marketing trends and emerging platforms.
• Experience managing multiple client accounts simultaneously.
• Strong understanding of customer journeys and digital marketing funnels.
• Excellent written communication and copywriting skills.
• Highly organised with strong project management abilities.
• Confident in presenting ideas and recommendations to clients.
• Comfortable interpreting analytics and translating data into actions.

Preferred

• Experience within the automotive, luxury, lifestyle or premium consumer sectors.
• Experience managing paid social campaigns.
• Knowledge of CRM and email marketing platforms.
• Familiarity with GA4, Meta Business Suite, LinkedIn Campaign Manager and social scheduling tools.
• Understanding of SEO and website content management.
• Experience working within an agency or content team environment.

Benefits

• 27Works operates an unlimited holiday policy. Details on request.