Responsibilities

• The successful candidate will be responsible for managing key projects and deliverables for our online prospect journey, including our suite of acquisition website pages and our e-application forms, and transformational ‘Big Bet’ capabilities.
• This will require close and effective partnership with central team technology owners, Acquisition colleagues, local market product owners and multiple other internal stakeholders.
• Key objectives will be to drive continuous optimizations through leveraging UX best practices and test-and-learn initiatives.

Requirements

• Passion for/background in Digital Marketing, with desire to build experience in Digital Product Management and User Experience (UX)
• Excellent analytical skills, with ability to identify key success drivers for campaigns, tests, etc.
• Strong project management skills, ideally experience with UX and digital journey optimisations
• Outstanding communication and relationship management skills, with ability to articulate complex ideas simply
• Exceptional diligence and attention-to-detail with strong organisational skills, especially with balancing multiple projects
• Highly motivated with can-do attitude, and ability to work well under pressure and adapt well to changing circumstances
• Employment eligibility to work with American Express in (the country) is required as the company will not pursue visa sponsorship for these positions.

Benefits

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities