Responsibilities

• Campaign Delivery
• Deliver the agreed marketing calendar across email, customer communications and supporting campaign channels.
• Turn campaign plans into clear briefs, schedules, audience selections, assets, links, landing-page requirements and launch checklists.
• Build, test and schedule campaigns, ensuring content, pricing, dates, links and customer journeys are accurate before launch.
• Respond to changes in stock, timings or commercial priorities and update campaign activity quickly and accurately.
• Customer Communications
• Create and deliver relevant communications for new customers, active customers and customers who have not purchased recently.
• Use customer interests, behaviour and purchase history to improve audience selection, personalization and message relevance.
• Support automated customer journeys, including welcome, post-purchase, repeat-purchase and re-engagement communications.
• Help develop useful customer journeys between F1 Authentics, F1 Auctions and other relevant areas of the business.

Requirements

• Experience delivering email, customer or ecommerce marketing campaigns.
• Strong organisation and the ability to manage several campaigns and deadlines at once.
• Excellent attention to detail across copy, customer audiences, dates, links and campaign setup.
• Clear written communication and confidence working with colleagues, agencies and partners.
• Good analytical skills and confidence using campaign and customer data to identify improvements.
• A practical, proactive approach to solving problems and following work through to completion.

Preferred

• Experience in e-commerce, premium retail, sport, entertainment or customer marketing technology would be advantageous.

Benefits

• Private Healthcare Plan
• Employee Assistance Programme
• Employee Discounts
• Cycle to Work Scheme
• Death in Service Benefit
• Onsite Chiropractor
• Daily 30 minute exercise allowance
• 25 days annual leave + bank holidays
• Free on-site parking