Digital Content Executive

Responsibilities

• Content Creation & Website Management
• Build, update and publish pages using our CMS (Optimizely)
• Create engaging landing pages, promotional content and product updates
• Ensure hotel, room, entertainment and package information remains accurate and up to date
• Write clear, concise and compelling guest-facing copy
• Apply SEO and accessibility best practices, including meta descriptions, structured content and alt text
• Campaign Delivery
• Support the launch of new products, experiences and marketing campaigns online
• Collaborate with Brand, Marketing, Entertainment, Food & Beverage and Hotel teams to bring campaigns to life digitally
• Help deliver key seasonal promotions, trading campaigns and special offers

Requirements

• Essential
• Excellent attention to detail and consistency
• Strong written communication and copywriting skills
• A guest-first mindset
• Commercial awareness and an understanding of what drives results online
• Comfortable learning new digital systems and tools
• Strong organisational skills with the ability to manage multiple priorities
• A collaborative approach and confidence working with a variety of stakeholders

Preferred

• Experience using a Content Management System (ideally Optimizely)
• Knowledge of SEO and web accessibility principles
• Experience using analytics platforms such as GA4
• Experience within hospitality, leisure, travel or ecommerce

Benefits

• Pension scheme (3% employer contribution, 5% employee contribution)
• 25 days annual leave plus 8 flexible bank holidays
• The option to purchase up to 5 additional days' holiday each year
• 20% discount on breaks at Warner Hotels, Haven and Butlin's, plus additional discounts during your stays
• Help@Hand from Unum, including Virtual GP access, physiotherapy support and mental health sessions
• Life Assurance
• Free onsite parking at our Hemel Hub offices
• Electric Vehicle Scheme
• Enhanced family-friendly policies
• Refer a Friend scheme