Digital Communications & Content Creation

Responsibilities

• Developing and implementing digital campaigns that promote community involvement and raise awareness of key initiatives.
• Managing social media platforms to engage with followers, advertise events and our offer, respond to enquiries, and amplify the voices of community members, particularly young people and adults.
• Maintaining a photo and video library for use in marketing campaigns and for reporting back to funders on social impact.
• Collaborating with colleagues to ensure consistent messaging across all digital platforms. Ensure use of our ‘house style’ for all marketing materials. Brief volunteers on our social media policy.
• Gathering and analysing data to track engagement metrics and optimise future campaigns.
• Facilitating online conversations, hosting virtual events, and creating multimedia content (e.g., videos, blogs, podcasts) to encourage community participation.
• Ensuring inclusivity and diversity in outreach efforts, representing the perspectives of a broad range of community voices.
• Assisting with community events throughout the year, including themed events and family fun days in each of our three communities. This includes producing marketing materials, engaging with partner organisations to get them involved and undertaking research on the impact of the events. The candidate will also support the organisation of the events, as part of the PCT team.
• Organising and participating in the front of house rota for our two community centres.
• Participating in team meetings to ensure good communication and team working across our areas and undertaking training.

Requirements

• Strong communication skills, creativity in content creation
• Good face-to-face communicator with diverse members of our local communities, including adults and children
• Passionate about making a difference to our communities
• A team player with a positive attitude who listens and responds positively to feedback and can do the same for others
• Ability to write clearly using plain English for use in marketing materials, website, social media posts.
• Understanding of digital tools and platforms to foster engagement and growth in online communities.
• Willing to train as a First Aider
• Willing to undertake safeguarding training
• Knowledge of WordPress
• Confident, resourceful, and proactive, with plenty of initiative and a problem-solving approach

Benefits

• Casual dress
• Free parking
• On-site parking