Responsibilities

• Develop and implement the Company's digital communications strategy.
• Manage and enhance the Company's online presence across multiple digital platforms.
• Plan, coordinate and execute integrated digital communication and marketing campaigns.
• Manage the Company's social media platforms and online engagement activities.
• Create, coordinate and publish engaging digital content aligned with the Company's brand and communication objectives.
• Monitor and manage the Company's online reputation, customer feedback and digital engagement.
• Develop and optimise digital communication initiatives to improve audience reach, engagement and lead generation.
• Analyse campaign performance, website traffic and digital engagement metrics, providing recommendations for continuous improvement.
• Coordinate cross-channel communication campaigns to maximise visibility and customer interaction.
• Work collaboratively with internal teams to ensure consistent messaging and effective digital communication across all online channels.
• Identify emerging digital trends, technologies and opportunities to enhance the Company's online presence and customer engagement.
• Support customer onboarding and stakeholder engagement activities where appropriate to ensure a positive customer experience.
• Maintain and optimise digital communication platforms and supporting online resources.
• Produce regular performance reports and strategic recommendations for management.

Requirements

• Experience managing digital communications, online marketing and brand engagement.
• Strong knowledge of social media management and digital communication strategies.
• Experience planning and managing multi-channel digital campaigns.
• Strong understanding of website content management and digital customer engagement.
• Excellent written and verbal communication skills.
• Experience using digital analytics tools to monitor campaign performance and optimise results.
• Ability to manage multiple projects simultaneously while maintaining excellent attention to detail.
• Strong organisational, analytical and stakeholder management skills.

Preferred

• A proactive, creative and commercially aware approach to digital communications.

Benefits

• Competitive salary.
• Permanent full-time position.
• Hybrid working environment.
• Career development opportunities within a growing organisation.
• Opportunity to take ownership of the Company's digital communications strategy.
• Supportive and collaborative working environment.