Centurian Media Ltd

Customer Services Executive (B2B Marketing)

Maidstone, Kent, UK (Unknown)

£25K/yr – £30K/yrEntry LevelPermanent

Posted 4 weeks ago

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Job Summary

Own client relationships and drive growth through data-informed B2B service delivery and cross-team collaboration.

  • Client relationships: Nurture business-client interactions and translate needs into action.
  • Campaign support and data insights: Help run campaigns and extract growth opportunities from client data using Salesforce.
  • Cross-functional alignment: Tailor marketing approaches with internal teams and stay informed on financial services trends.

Job Description

Responsibilities

  • Manage and nurture relationships with business clients, ensuring their needs are met effectively.
  • Support the execution of B2B marketing campaigns, including outreach and follow-up activities.
  • Utilise Salesforce to track client interactions, update records, and generate reports for analysis.
  • Analyse client data to identify opportunities for growth and improvement in service delivery.
  • Collaborate with internal teams to tailor marketing strategies aligned with client requirements.
  • Provide exceptional customer service by addressing queries promptly and professionally.
  • Assist in organising webinars, seminars, or other promotional events aimed at business audiences.
  • Maintain up-to-date knowledge of financial services products and industry trends to provide informed advice.

Centurian Media Ltd

Centurian Media Ltd is a modern and dynamic media business located in Maidstone, Kent that produces specialised B2B publications and events. Consisting of four magazines, four websites and a Middle East-based conference, our market-leading portfolio of security and fire platforms reaches over 325,000 professionals and influencers worldwide. Please do not hesitate to get in touch to discuss how we can turn your marketing objectives into bespoke, targeted content that captures the latest industry trends and developments, improves brand exposure and generates quality leads.

Founded in 2018
Maidstone, England, GBR
28 employees (16 in marketing)

Headcount Trend

Current headcount: ~28

Marketing Team

Marketing Team Size
13 (46% of company)
Marketing Roles Posted (Last 30 Days)
1