Responsibilities

• Maternity Cover (12 months)
• Brand & Marketing - Oversee brand refresh rollout, updating POS, guidelines and marketing collateral
• Brand & Marketing - Provide retail, online and wholesale channels with relevant brand materials
• Brand & Marketing - Lead integrated marketing campaigns across social, email, paid and brand channels
• Brand & Marketing - Establish and maintain a corporate communications calendar across the group
• Brand & Marketing - Manage Meta and Google advertising — optimising spend and creative performance
• Brand & Marketing - Drive online revenue across websites and Amazon
• Brand & Marketing - Coordinate NPD pipeline activity
• Customer Service & Experience - Manage B2B and consumer customer service queries across all brands
• Customer Service & Experience - Improve efficiency across customer service and marketing workflows

Requirements

• 5+ years' experience in brand marketing and customer service, ideally across multiple brands
• Fluency in digital and performance marketing — paid social, CRM, influencer, SEO/website and content
• Hands-on experience with Meta Ads Manager and Google Ads
• Strong commercial acumen — able to redirect priorities and budgets across channels and brands
• Proven ability to manage multiple workstreams and lead cross-functional projects
• Excellent communication, stakeholder management and problem-solving skills
• A degree in marketing, business or a related field
• Comfortable working autonomously in a fast-paced, dynamic environment