Customer Marketing Manager (12 month FTC)

London, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 10 days ago

Job Description

Responsibilities

  • Planning and executing Lindt brand activation in key customers to drive incremental, unmissable, equity building visibility & conversion to sales. Plans must be aligned our Commercial Strategy, Perfect Store objectives and the Category Vision
  • In-Store and Online Strategies : optimise point of sale materials, product placements and digital brand advertising efforts to enhance the shopping experience and drive sales in customers
  • Channel specific promotions and Campaigns : activate customer promotions, partnerships, product sampling and other incentives to encourage purchases and drive conversion at the point of sale
  • Understanding Shopper Behavior : ensure plans are based on insights into what influences purchasing decisions for both customers and shoppers in the broad channel of Convenience
  • Collaboration with Customers & Agencies : work closely with key customers and agencies to develop joint customer/shopper marketing initiatives that benefit both parties
  • Measuring and Analysing Results : responsible for measuring the effectiveness of campaigns and initiatives through metrics such as sales lift, return on investment (ROI), and shopper conversion.
  • Lead year +1 plan development:
  • Leadership agenda – input into strategic direction of Lindt business at appropriate forums. Working in collaboration with Sales and Category (Cat Man & Strategy) to deliver a compelling presentation of plans at:
  • Strategic Customer & Brand Planning meetings
  • Launch Days

Requirements

  • Experienced in shopper or sales roles in the Impulse and / or Convenience Channel
  • Experienced in local brand / product or shopper marketing
  • Driven, high tenacity, resourceful with a focus on delivering results
  • Demonstrate interpersonal and leadership skills, with potential to move to more senior roles
  • A collaborator with the ability to network and establish strong relationships cross functionally and externally
  • Compelling communicator and presenter who’s able to tailor dependent on audience
  • Experienced in managing external media & design agency workloads and day to day relationships
  • Capable in managing complex end to end projects
  • Proficient in data analytics, insights as well as Excel and Powerpoint
  • Must have existing Right To Work in the UK

Preferred

  • Experienced in shopper or sales roles in the Impulse and / or Convenience Channel
  • Experienced in local brand / product or shopper marketing
  • Driven, high tenacity, resourceful with a focus on delivering results
  • Demonstrate interpersonal and leadership skills, with potential to move to more senior roles
  • A collaborator with the ability to network and establish strong relationships cross functionally and externally
  • Compelling communicator and presenter who’s able to tailor dependent on audience
  • Experienced in managing external media & design agency workloads and day to day relationships
  • Capable in managing complex end to end projects
  • Proficient in data analytics, insights as well as Excel and Powerpoint
  • Must have existing Right To Work in the UK.

Lindt & Sprüngli USA

Headquartered in beautiful Stratham, New Hampshire, Lindt & Sprüngli USA is the fastest growing premium chocolate manufacturer in the US market. Just an hour north of Boston and only minutes to downtown Portsmouth, Lindt USA sits atop an 800,000 square-foot campus and has continued to expand since opening its doors in 1989. Lindt (USA) is also home to a state of the art R&D and Quality Assurance area, Sensory Lab, two climate-controlled warehouses, and a 500,000 square-foot production facility where our sustainably sourced cocoa beans are transformed into the premium chocolate the world has come to love.

Stratham, New Hampshire, USA
756 employees (71 in marketing)

Marketing Team

Marketing Team Size
60 (8% of company)
Median Career Experience
11.5 years
Median Tenure
3.5 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
463.5K
Monthly Google Ads Budget
$2.2K
Traffic Source Mix
Search
47.5%
Direct
44.1%
Referral
5.4%
Social
2%
Paid
0.9%

Headcount Trend

Current headcount: ~756

Customer Marketing Manager (12 month FTC)

Lindt & Sprüngli USA · London, UK · Hybrid