Responsibilities

• What You'll OwnStrategic Coaching & Management (Billable, 40%) - Embedded coaching and management of 4 Senior Creative Strategists on the strategic work of their biggest accounts
• Help every Senior CS make the leap from being an exceptional creative strategist to a complete strategist - one who connects creative to offer, distribution, performance, and the wider growth ecosystem
• Coach the constraint mindset: identifying performance bottlenecks and reverse-engineering the steps required to drive meaningful change
• Coach intentionally - reverse-engineer your approach from knowing each individual. Ask what does this person need to learn next to step up strategically? before defaulting to advice
• The Strategic Voice on Growth & Performance - Be the primary voice in the Creative Strategy department whenever questions arise that lean heavily on data, growth strategy, performance, or media buying
• Build the bridge between Creative Strategy and our Growth Strategy team - work with our Senior Growth Strategists to surface what creative needs from growth, and vice versa
• Help our strategists develop fluency in: offer, distribution, scaling logic, attribution, funnel, persona development from a growth lens, and how creative ladders into wider commercial strategy
• Risk Mitigation, Audits & Performance Constraint Identification - Cross-department audit authority on priority accounts - when performance dips, you go deep, identify the constraint, and work with the pod to reset strategy
• Run regular creative audits across the department, surface what's working and what isn't from a performance lens, and feed insight into the wider Creative Strategy leadership team

Requirements

• Must-Have
• 5+ years in a strategic role in performance creative, growth strategy, media buying, or paid social - ideally with exposure to all of them
• Deep performance fluency - you understand testing structures, scaling logic, attribution, funnels, CRO. You can audit a Meta ad account in 30 minutes and tell us the biggest constraint, and how to fix it
• Strong understanding of creative strategy in a growth ecosystem - you don't need to be the best creative strategist in the room, but you need to understand how creative ladders into the wider commercial system
• Coaching mindset - you've trained or managed strategists or junior team members and got real energy from doing it
• Constraint-based thinking - you can reverse-engineer a performance bottleneck to its root cause and identify what changes upstream will drive meaningful results downstream
• Continuous research + data mindset - constantly scanning what's working in the market, daily not quarterly. Comfortable spending hours in data if it surfaces the next insight
• Outcome Obsessed - every task, framework, and training tied to a measurable outcome
• Kind Candour - confident in giving direct, honest feedback regularly in a way that empowers
• Extreme Ownership - you demonstrate strong accountability in everything you do
• AI-literate and tech-enabled - you understand the trajectory of AI in creative and paid social, are comfortable using AI tools yourself, and can lead a team through AI-augmented workflow adoption
• DTC / e-commerce business model literacy at 7-9 figure scale

Nice-to-Have (Not Required)

• Track record running training sessions or workshops with growth or creative teams
• Prior experience working across both brand-side and agency-side
• Familiarity with our internal frameworks: macro / micro personas, Growth Compass, CSOS

Benefits

• Enjoy 28 days of annual leave, giving you the time to recharge and maintain a healthy work-life balance.
• Benefit from our long-service reward scheme, with 1 additional day of annual leave awarded each year after 2 years of service.
• Work in a flexible hybrid model, with 2 days in our Central London office at the Roundhouse in Camden and the remainder from home.
• Access private health and life insurance, providing additional peace of mind and support for you and your family.
• Participate in our company pension scheme to help you plan and save for the future.
• Take advantage of a one-month annual work-abroad allowance, giving you the flexibility to work remotely from another location each year.