Responsibilities

• Design and deliver engaging content for websites, campaigns, social media, events and internal platforms
• Turn complex or technical information into clear, accessible and audience-focused content
• Bring our brand to life by applying visual identity, tone of voice and design standards consistently
• Work collaboratively to deliver content aligned to briefs and communications plans
• Support the development and continuous improvement of websites and digital platforms
• Apply UX/UI best practice to create intuitive, inclusive and user-friendly experiences
• Build and manage content in CMS platforms (e.g. WordPress), using existing templates and tools
• Test, update and refine content to ensure performance, accessibility and compliance
• Play an active role in delivering creative and digital projects on time and to a high standard
• Work closely with colleagues, stakeholders and external partners to bring ideas to life

Requirements

• Degree qualification with additional demonstrable experience of leading on key projects
• Experience of communications within a complex, matrixed, programmatic environment
• Experience with graphic design tools (e.g., Adobe Creative Suite) and video editing software and the ability to produce high quality output
• Proficiency with content management systems (CMS), social media platforms, and analytics tools
• Proven relationship builder with stakeholders at all levels
• Excellent communication skills – both written and verbal
• Ability to act as an external ambassador for the programme
• Strategic, creative and innovative thinker
• Ability to translate complex technical information into simple, understandable and engaging content
• The ability to work autonomously, manage your own time, and juggle a range of projects effectively

Preferred

• Experience working within a complex, programme-based or technical organisation
• Awareness of SEO, website performance and basic web security principles
• Experience working with external suppliers or agencies
• Relevant qualification or demonstrable training in digital content, UX/UI, design or communications
• CIPR qualified (or equivalent)
• Experience of coaching and training others, including designing training protocols

Benefits

• Outstanding defined benefit pension scheme, details of which can be found at the end of this advert
• Corporate bonus scheme up to 7 % and a Relocation allowance (if eligible)
• Flexible working options including family friendly policies and the right to request flexible working from the start of your employment
• Employee Assistance Programme and trained Mental Health First Aiders
• Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays
• Wide range of career development opportunities
• A vibrant culture committed to being fully inclusive