Communications Officer

Responsibilities

• Develop compelling stories, manage media enquiries, deal with incidents and crises, create content for our social media channels, as well as supporting the delivery of high-profile campaigns that make a difference to residents' lives.

Requirements

• Experience of creating engaging, accessible content tailored to different audiences and communication channels.
• Experience of identifying and developing stories and case studies
• Strong written and verbal communication skills, with the ability to write clearly in plain English and adapt messages for different audiences.
• Experience of building and maintaining effective relationships.
• Ability to manage multiple projects, monitor progress and deliver communications activity to agreed deadlines.
• Relevant qualification in communications, public relations, marketing, journalism or a related discipline, or equivalent relevant experience.
• Ability to travel across Hertfordshire to attend events, gather content and build relationships with stakeholders and communities as required.
• You will be on-call roughly once a quarter and will be paid. Full training will be provided.

Preferred

• Demonstrable experience of developing and delivering communications activity across a range of channels, including digital, print and media.
• Proven ability to gather, analyse and interpret information, audience insight and performance data to inform communications plans and campaigns.
• Awareness of the media landscape, news agenda and the role of communications in supporting organisational priorities.
• Experience of evaluating communications activity and using insights to improve future performance.
• Experience of working in local government, the public sector or a large, complex organisation.
• Knowledge of media relations and responding to media enquiries.