Communications Manager [South Eastern Railway]

Responsibilities

• Lead and manage relationships with key external stakeholders across several lines of route, ensuring they are informed and have opportunities to provide meaningful feedback.
• Develop and deliver effective communications strategies and proactive external campaigns for key projects.
• Provide timely updates on operational developments and bring stakeholder insight back into the business to help inform decision-making.
• Manage communications across media, public affairs and social media, responding effectively to stakeholder issues as they arise.
• Create engaging content for South Eastern Railway's external channels, including social media and potentially video content.
• Draft clear and timely responses to media enquiries, adapting messaging for different audiences and channels.
• Collaborate with teams across the integrated business and wider rail industry to develop compelling external communications narratives and messaging.
• Represent South Eastern Railway at external meetings, both face-to-face and online, presenting updates and building trusted relationships with stakeholders.

Requirements

• Significant experience within corporate communications
• Proven track record in public relations activity in a high-profile organisation
• Excellent writing skills and ability to think strategically
• Excellent influencing skills and ability to build relationships with internal and external stakeholders
• Thorough knowledge of the media and how it operates

Preferred

• Educated to degree level
• Experience of working within an agency environment

Benefits

• 28 day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass - access to gyms across UK.
• My Benefits platform - giving national and local retail discount