Communications Manager

Responsibilities

• Create and deliver communications for schools, parents and other stakeholders.
• Develop and execute communication strategies, campaigns and engagement activity.
• Publish menus, meal promotions and related updates.
• Manage communication apps and platforms used across the contract.
• Produce newsletters, updates and customer communications materials.
• Ensure all communications adhere to brand guidelines.
• Work closely with the Brand Manager to support marketing activities.
• Measure engagement, analyse communication data, run surveys and use insights to improve performance.

Requirements

• Background in communications or marketing.
• Experience creating communication strategies and delivering them successfully.
• Strong content creation skills.
• Experience using Canva and/or Adobe Creative Suite.
• Proven ability to produce communications materials directly rather than solely managing external agencies.
• Experience working in public-facing environments.
• Comfortable engaging with multiple stakeholder groups.
• Strong organisational and project management skills.
• Willingness to travel to different sites as required.