Responsibilities

• Own the end-to-end delivery of pre-launch and launch communications strategies that build awareness, buy-in, and sustained engagement.
• Develop and execute integrated communications plans, tailoring messaging to diverse manager and employee personas within client organisations.
• Lead key engagement initiatives, including hosting or facilitating manager webinars, briefing sessions, and launch events.
• Act as a key communications partner during client kick-offs, project check-ins, and strategic handovers.
• Partner directly with client lead teams and internal project leads to gather requirements, manage timelines, and ensure flawless collateral delivery.
• Manage senior client relationships, serving as a trusted advisor on engagement best practice and campaign momentum.
• Oversee and produce high-quality, persuasive comms materials, including launch toolkits, presentations, executive briefing notes, and digital copy.
• Ensure brand consistency and tone of voice across all channels and stakeholder touchpoints.
• Monitor campaign performance and engagement metrics, identifying trends, risks, and performance gaps early.
• Proactively design and execute pivot strategies or corrective interventions when engagement falls short of client benchmarks.

Requirements

• 3 to 5 plus years of experience in communications, internal communications, change communications, employee engagement, or campaign management.
• Proven track record of owning and executing multi-channel communications projects or campaigns from strategy to completion.
• Strong stakeholder management skills, with comfortable confidence presenting to and advising clients, senior leaders, and cross-functional teams.
• Exceptional copywriting and editing skills across various formats (intranet, executive messaging, email campaigns, presentations, toolkits).
• Experience planning and leading events, webinars, or interactive engagement activities.

Preferred

• Experience in change management communications or complex organisational transformation initiatives.
• Background in an agency, consultancy, or high-growth B2B environment.
• Strong analytical mindset with experience leveraging engagement metrics to refine strategy and demonstrate return on investment.

Benefits

• 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
• 24 weeks' paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
• Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
• Sabbatical scheme
• Paid leave to volunteer
• Private Healthcare including comprehensive mental and physical healthcare
• Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
• Season Ticket Loan
• Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value, including: Workplace nurseries, Cycle to Work, Home and Tech Scheme and more.
• The best benefit of all, access to Stream!