Client Services Manager

London, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Own the end-to-end digital marketing strategy delivery across multiple teams and client partnerships, translating insights into objective-based programs that drive growth, retention, and revenue.

  • Cross-functional ownership: Lead strategy delivery with 12 internal departments to ensure cohesive, data-informed campaigns.
  • Client-growth partnership: Collaborate with Sales to drive client growth and revenue through exceptional service and execution.
  • Solution delivery: Align internal teams and client on best-in-class, objective-based marketing solutions.

Job Description

Responsibilities

  • lead the delivery of innovative digital marketing strategies for a portfolio of top brands, collaborating closely with cross-functional teams across 12 departments.
  • partner with Sales teams to drive client growth, retention, and revenue through exceptional service and strategic execution.
  • work with 12 different cross teams internally plus working alongside your client to deliver the best-in-class objective-based solutions.

Requirements

  • Strong organizational skills with an ability to manage time effectively.
  • Excellent communication skills, both verbal and written.
  • Proficiency in digital marketing and a passion for big data and technology.
  • Ability to think analytically and tell data-driven stories.
  • Growing commercial awareness with an eagerness to identify opportunities for growth and contribute to business success.

Preferred

  • Experience in client services and account management.
  • A consultative approach to problem-solving and strategy development.
  • A drive for continual learning, personal development, and process improvement.
  • An openness to continuous learning and development, with a growth mindset aimed at improving and adapting in a fast-evolving industry.

Benefits

  • competitive compensation
  • a great benefits package
  • endless opportunities to advance your career
  • hybrid working opportunities
Epsilon logo

Epsilon

3.7 Glassdoor

Epsilon Systems is a 100% employee-owned professional and technical services company founded in 1998 and headquartered in San Diego. We are dedicated to delivering high-quality products and services to defense and commercial customers worldwide, including the Department of Defense, Department of Energy, Department of the Interior, and Department of Homeland Security. Our sustained growth in size, capability, and reputation reflects our focus on customer success, our employees’ expertise, and the strength of our management team.Our business units:-Modernization & Engineering Sector: A premier NAVSEA-certified Alteration Installation Team (AIT) provider to the U.S. Navy, offering ship alteration installations, repair, technical services, and logistics support for NAVSEA, NAVAIR, Regional Maintenance Centers, and Military Sealift Command.-Ship Repair Sector: Offers comprehensive marine engineering, assessment, maintenance, and ship repair services for all classes of U.S. Navy ships. We provide the capacity and technical expertise to meet any shipboard repair or maintenance needs.-Epsilon C5I, Inc.: Specializes in Command, Control, Communications, Computers, Combat Systems, and Intelligence (C5I) support. Our capabilities include solutions for software and systems engineering, signal intelligence, cryptologic programs, and cybersecurity.-Advanced Products (AP): Provides design, build-to-print, assembly, testing, and integration for electrical, mechanical, and electronic systems for the U.S. Navy, foreign military sales, and commercial customers. -Technology Solutions: Develops systems for operational readiness and nuclear operations. Our Epsilon XR team specializes in virtual, augmented, and mixed reality training, simulations, and e-learning.-Mission Services: Provides secure communications, satellite systems, network operations, environmental management, fleet technical assistance, and logistics support for U.S. Navy operations.

Founded in 1998
San Diego, California, USA
65% recommend to a friend
85% CEO approval

Marketing Team

Median Career Experience
18 years
Median Tenure
5.6 years
Marketing Roles Posted (Last 30 Days)
9