Business Development and Marketing Manager

Responsibilities

• Deliver the agreed marketing plan through targeted letters, LinkedIn activity, telephone calls and timely follow-up.
• Progress existing leads, make introductions and arrange meetings with housebuilders, developers and referral contacts.
• Attend client meetings alongside technical colleagues, introducing the business and helping develop trusted relationships.
• Maintain regular contact with prospective and existing clients, ensuring enquiries, actions and commitments are followed through.
• Act as a second point of contact for developer clients, providing continuity and helping the Group understand relationship progress.
• Coordinate with regional teams to ensure clients receive consistent communication, attention and support.
• Attend relevant industry events, networking opportunities and appropriate client hospitality engagements.
• Maintain clear, accurate records of contacts, activity, next steps and relationship status.
• Identify unanswered queries, stalled opportunities and relationships needing attention, escalating them to relevant colleagues.
• Work collaboratively with the Head of Developer Services and technical specialists, involving them when technical input is required.

Requirements

• Strong interpersonal skills, with the ability to make clients comfortable and show genuine interest in their businesses.
• Confidence initiating conversations, making calls, approaching new contacts and arranging meetings.
• A proactive, persistent but considered approach to developing opportunities without being pushy.
• Excellent written and verbal communication, professional judgement and a strong sense of client care.
• Reliable organisation, follow-up and record-keeping across multiple leads and relationships.
• Ability to work collaboratively with technical colleagues and regional teams, knowing when to involve specialists.
• Willingness to learn the Group’s services and deliver its established marketing approach.
• Readiness to travel for meetings and events, including occasional overnight stays and agreed commitments outside standard office hours.
• Commercial motivation, initiative and enthusiasm for progression and performance-related earnings.

Preferred

• Experience in marketing, business development, account management or client relationships within water, utilities, infrastructure, housebuilding, property or the wider built environment would be valuable.
• Existing relevant contacts are an advantage.
• Strong transferable experience from estate agency, lettings, recruitment or other business-to-business sales roles is also welcomed.