Advisor & Customer Marketing Executive

UK (On-site)

£31K/yr – £35K/yrEntry Level1+ years expFull time

Posted 3 hrs ago

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Job Summary

Own the planning, execution, and optimization of Advisor and customer marketing programs, coordinating campaigns, incentives, data analysis, and stakeholder collaboration to drive engagement and performance.

  • Lead cross-functional campaign coordination across Sales, Customer Care, Digital, and Brand Marketing.
  • Extract insights from marketing data to inform future initiatives and optimize incentives and engagement.

Job Description

Responsibilities

  • Support the planning and execution of Advisor and customer marketing initiatives aligned with commercial objectives.
  • Coordinate customer promotions, incentives and engagement programmes, including campaign timelines, operational requirements and communications.
  • Work closely with Sales, Customer Care, Digital and Brand Marketing teams to ensure successful campaign implementation.
  • Support the development of marketing materials, toolkits and resources for Advisors and customers.
  • Coordinate Advisor incentives, challenges and recognition programmes from planning through to fulfilment.
  • Manage incentive operations including data validation, achievers communication, reward tracking and coordination with Procurement and Logistics.
  • Support Executive Club activities, including recognition, gifting and achievement programmes.
  • Gather feedback from Advisors and Sales teams to improve future engagement initiatives.
  • Extract and analyse Advisor and customer marketing data using reporting tools such as Tableau.
  • Track campaign performance, incentive participation, engagement KPIs and reward effectiveness.

Requirements

  • A passion for food and cooking, and an interest in creating campaigns that connect with food-loving customers and Advisors
  • Experience in customer, trade, field or commercial marketing, CRM, sales operations, or similar role
  • Strong organisational, analytical and stakeholder management skills, with the ability to manage multiple priorities effectively
  • Confident working with Excel, marketing data and reporting or CRM tools
  • Commercially aware, proactive and detailed-oriented, with a solutions focused approach
  • Experience in direct selling, retail, franchise or B2B2C environments is advantageous
  • Typically 1-2 years of relevant experience

Benefits

  • Private Medical Insurance
  • Employee Discounts
  • Employee Assistance Programme
  • and more....
Vorwerk UK and Ireland logo

Vorwerk UK and Ireland

Vorwerk is an international brand whose main aim is to transform the way people care in their homes, every day. We have a number of different brands in our home with Thermomix and Kobold in the UK and Ireland.

Founded in 2014
Richmond Upon Thames, England, GBR
148 employees (7 in marketing)

Traffic Signals

Monthly Visitors
3M
Monthly Google Ads Budget
$1.1K
Traffic Source Mix
Search
32.3%
Direct
21.4%
Referral
15.5%
Social
2.1%
Paid
24.9%

Headcount Trend

Current headcount: ~148

Marketing Team

Marketing Team Size
7 (5% of company)
Marketing Roles Posted (Last 30 Days)
2