Social Media Officer

Chorley, Blackburn with Darwen, UK (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

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Job Summary

Own social media strategy and execution for a charitable org, shaping the public narrative, coordinating across teams, and delivering measured impact to support safety messaging and fundraising.

  • Content ownership: source, create, and post engaging content across channels to drive a consistent narrative.
  • Cross-team coordination: align two or more teams and support Social Media Officers to amplify reach.
  • Analytics and reporting: bi-annual executive-facing insights to inform communications and forward plans.

Job Description

Responsibilities

  • To provide visibility to communities of the work of NWMRA and its teams with the purpose of informing and influencing the public narrative regarding the work of mountain rescue; promoting transparency; providing safety messaging to reduce the risk of harm and to reduce avoidable demand; creating understanding and support for the work of MRT; and creating an environment which fosters and supports fundraising.
  • To source, create, and post engaging and effective content across a range of social media channels developing a consistent narrative which yields outcomes.
  • To curate social media channels which support NWMRA’s communications objectives.
  • To deliver the principal functions of the role within the parameters of the MREW Social Media Guidelines, contributing to the development of those guidelines where appropriate.
  • To produce a bi-annual report to the executive committee providing analytics which evidence NWMRA social media activity and informs forward facing communications.
  • To coordinate social media activity which impacts two or more teams within NWMRA, providing support to team Social Media Officers where appropriate.
  • To liaise with key partners and agencies, including blue light services, MREW, and National Parks to provide visibility, enhance coordination, achieve amplification, and ensure consistency on key shared issues.
  • To advise the NWMRA chair or any member of the executive committee on matters relating to social media.

Requirements

  • Experience in delivering social media-based communications for a charitable / voluntary or professional organisation.
  • The ability to use and employ a range of technology and software to create, post, and monitor social media content (written, visual, and multi-media) and its impact.
  • Knowledge of digital and social media platforms including how to navigate and deploy key channels to inform and engage with target audiences.
  • Knowledge of the work and structures of mountain rescue, or the willingness to acquire such knowledge.
  • An understanding of data protection when discussing incidents and casualties.

Preferred

  • Relevant qualifications.
  • The ability to speak and create content in the Welsh language.
  • An interest in the outdoor environment and related issues.
  • Experience of working both strategically and tactically, and in developing both strategies and plans.
  • Knowledge of the application of legislation as it applies to social media posts, including the requirements of accessibility.
  • Experience of multi-agency working, both proactively in campaigns, and in a coordinating role during a critical or high-profile incident or issue.
Mountain Rescue England and Wales logo

Mountain Rescue England and Wales

There are 47 volunteer mountain rescue teams and eight regional bodies in England and Wales, across eight geographical areas: Lake District, Mid Pennine, North East, Peak District, Peninsula (that's Devon and Cornwall), Yorkshire Dales, North Wales and South Wales. There are also two associate teams, in south west England and strong connections and overlaps with Cave Rescue team. Mountain Rescue England and Wales exists as a representative body to help them deliver the best possible care to their casualties and to have the strongest voice in discussions with stakeholders.Team members are on call, 24 hours a day, 365 days a year to recover stuck climbers, reunite lost walkers with their pals and ensure injured and sick casualties are safely delivered into vital hospital care. They also help search for missing children and vulnerable adults, on and off the hills and search river banks and wade chest-deep through flooded urban streets aiding swimmers, kayakers and devastated homeowners. All this whilst continuing to practise their skills, maintaining their bases, kit and vehicles and fundraising to support heir service. Oh, and did we mention they’re all volunteers? Mountain rescue. So much more than mountains.

65 employees (6 in marketing)

Traffic Signals

Monthly Visitors
24.1K
Traffic Source Mix
Search
51%
Direct
27.4%
Referral
19.9%
Social
1.7%

Headcount Trend

Current headcount: ~65

Marketing Team

Marketing Team Size
6 (9% of company)