Responsibilities

• Marketing Campaigns: Support the planning and execution of product launches, seasonal campaigns and promotional activity. Coordinate campaign delivery across email, website, paid media, social and affiliate channels. Work closely with our design and content team to ensure campaigns are delivered on time and to a high standard. Help bring new marketing ideas and initiatives to life.
• Email & SMS (Klaviyo): Manage and optimise our Klaviyo email and SMS programme. Plan and execute campaign communications. Refine customer segmentation and personalisation. Continuously optimise existing lifecycle journeys. Test creative, messaging and offers to improve performance. Monitor deliverability, engagement and revenue.
• Partnerships: Support the management and growth of our affiliate programme. Help manage our loyalty programme and referral initiatives. Build relationships with partners and identify new collaboration opportunities.
• Paid Media: Act as the day-to-day contact for our paid media agency. Coordinate creative briefs and campaign requirements. Participate in weekly performance reviews. Support landing page and promotional planning.
• Reporting & Commercial Insights: Produce weekly and monthly marketing reports. Analyse campaign and channel performance. Identify trends, opportunities and areas for improvement. Support commercial planning with actionable insights.
• Innovation: Keep up to date with developments in eCommerce and digital marketing. Bring fresh ideas, tools and best practices to the team. Look for opportunities to improve efficiency, customer experience and marketing performance.

Requirements

• 3+ years' experience in an eCommerce or DTC marketing role.
• Strong hands-on experience with Klaviyo, including campaign management, segmentation, reporting and lifecycle optimisation.
• Experience managing both email and SMS marketing.
• Commercially minded with strong analytical skills.
• Able to take ownership of tasks and see them through to completion with minimal supervision.
• Digitally savvy and quick to learn new tools and platforms.
• Excellent written English with strong copywriting skills.
• Strong attention to detail and ability to manage multiple priorities.
• Confident working with agencies, external partners and cross-functional teams.

Preferred

• Comfortable using AI tools to improve productivity and marketing execution.
• Experience managing affiliate programmes.
• Experience with customer loyalty platforms.
• Shopify experience.
• GA4, GTM and GSC experience.
• Adobe Creative Suite experience.
• An interest in emerging marketing trends and eCommerce innovation.
• A runner or someone with a genuine interest in running, endurance sports or fitness.
• Able to take ownership of tasks and see them through to completion with minimal supervision.

Benefits

• Work closely with the CMO and Founder, gaining exposure to every aspect of a growing international eCommerce brand.
• Be part of an ambitious business with exciting growth plans across the UK, Europe, the US and Australia.
• Develop your skills across CRM, campaigns, partnerships, paid media and wider digital marketing.
• Work in a collaborative team where your ideas are valued and you'll see the impact of your work.
• Staff product allowance.
• Pension scheme. Generous holiday allowance.
• Office-based in our Poole HQ, with hybrid working considered for the right candidate.