Senior Manager, Retail Brand Experience, Global Franchise

London, UK (On-site)

Salary Not AvailableSenior Level10+ years expFull time

Posted 1 month ago

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Job Summary

Own and scale the franchise visual merchandising and in-market marketing engine across global and EMEA regions, shaping brand expression, training, and store experience.

  • Own VM strategy development and cross-functional execution to drive consistent brand expression across franchise markets.
  • Lead in-market and virtual training, guest journeys, layouts, and zoning for new openings and refurbishments.
  • Influence regional KPIs such as sell-through and brand familiarity by turning cross-functional insights into team priorities.

Job Description

Responsibilities

  • Develop franchise market insights and trends to influence global and regional (EMEA) product presentation and storytelling strategies.
  • Oversee franchise RBE calendars, ensuring alignment with global and regional priorities, while supporting partners with their long-term business goals.
  • Adapt global and regional RBE campaigns to deliver market- relevant, high-quality executional plans.
  • Develop new creative strategies and pilot initiatives in partnership with franchise business stakeholders.
  • Provide senior-level direction and feedback to franchise partners to ensure consistent, high-quality execution
  • Collaborate with Marketing, Product and Retail partners to define product priorities and coach the franchise team on executional opportunities.
  • Provide senior-level guidance to franchise teams on how to adapt global and EMEA visual merchandising and styling strategies to their local market.
  • Oversee mannequin styling direction across the franchise fleet, ensuring product presentation reflects brand standards and seasonal priorities.
  • Lead the development of in-market and virtual training strategies.
  • Partner with store design and product teams to define guest journeys, layouts and zoning for new store openings and refurbishments.

Requirements

  • 10 years+ experience leading visual merchandising within premium retail (sports apparel preferred), driving elevated brand expression across markets.
  • Skilled in partnering with and influencing franchise teams, elevating standards and execution globally.
  • Proven ability to create and scale VM strategies and tools, enabling consistent, high-impact execution across franchise teams.
  • Strong aesthetic and trend leadership, translating brand vision into forward-thinking retail experiences.
  • Track record of driving consumer and commercial impact, balancing innovation with brand integrity.
  • Experienced people leader, building and inspiring high-performing, accountable teams.
  • Highly effective communicator and influencer, aligning stakeholders and driving decisions.
  • Global mindset with cultural awareness; able to lead across diverse markets.
  • Willingness to travel (domestic and international) and work on the retail floor
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lululemon

4.2 Glassdoor

If you are seeking a job opportunity with lululemon, please note that our recruiters will only contact candidates using an @lululemon.com email address. -- lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback.

Founded in 1998
Vancouver, BC, CA
24K employees (1,938 in marketing)
82% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
32.2M
Monthly Google Ads Budget
$1.3M
Traffic Source Mix
Search
41.1%
Direct
51.9%
Referral
4.1%
Social
1.9%
Paid
1%

Headcount Trend

Current headcount: ~24.6K

Marketing Team

Marketing Team Size
1,353 (5% of company)
Median Career Experience
13 years
Median Tenure
4.9 years
Marketing Roles Posted (Last 30 Days)
20

Funding

Last Raise
Post IPO Secondary, 5 years ago

Funding History

  • Jun 2021
    Post IPO Secondary
  • Aug 2014
    Post IPO Equity
  • Dec 2005
    Private Equity

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