Responsibilities

• Manage the end-to-end delivery of retail media campaigns across stores and digital screens.
• Schedule campaigns and ensure all activity is delivered accurately and on time.
• Manage CMS platforms, artwork approvals and campaign publishing.
• Coordinate digital screen scheduling and monitor campaign compliance.
• Oversee screen inventory and support the rollout of new installations.
• Monitor network performance, troubleshoot operational issues and work closely with IT and support teams to resolve incidents.
• Act as a key operational contact for suppliers, providing campaign updates and maintaining excellent service levels.
• Produce campaign reports, performance dashboards and delivery updates for internal and external stakeholders.
• Analyse campaign performance, screen utilisation and operational KPIs to identify opportunities for improvement.
• Monitor SLAs and drive continuous improvements across campaign delivery processes.

Requirements

• Previous experience working within Retail Media operations.
• Experience within retail, grocery or FMCG environments.
• Strong project or programme coordination skills with the ability to manage multiple campaigns simultaneously.
• Commercial awareness with an understanding of supplier relationships and campaign delivery.
• Confident analysing data and producing meaningful operational reports.
• Excellent stakeholder management and communication skills.
• Strong organisational skills with exceptional attention to detail.
• Comfortable working across multiple internal teams including marketing, IT and commercial functions.