Responsibilities

• Managing the full campaign lifecycle from briefing and booking through to campaign go-live.
• Coordinating campaign setup, including creative assets, trafficking materials and internal approvals.
• Keeping campaign records, booking systems and status trackers accurate and up to date.
• Acting as the main day-to-day contact for media agency partners.
• Building strong working relationships across agencies, brand clients, Boots and BMG teams.
• Supporting the Agency Sales Lead with incremental revenue opportunities across agency accounts.
• Helping agencies understand the value of Boots’ audience, data and retail media products.
• Working with internal teams across marketing, in-store and onsite to keep campaigns aligned with Boots’ wider priorities.
• Spotting risks, delays or issues early and driving solutions with minimal disruption.
• Supporting pipeline management, forecasting and WIP updates for agency growth opportunities.

Requirements

• Proven experience in account management, campaign management or client servicing within media, advertising or retail media.
• Strong organisational skills, with the ability to manage multiple campaigns, deadlines and priorities at once.
• Confidence building trusted relationships with media agencies, brand clients and internal stakeholders.
• A proactive, solutions-focused mindset, with real ownership and accountability.
• Strong communication skills, including the ability to manage expectations clearly and professionally.
• An understanding of multi-category campaign delivery, ideally across health, beauty, wellness or pharmacy.
• Knowledge of retail media, digital ad operations, ad trafficking, programmatic media, media planning or booking platforms would be a bonus.
• Experience working within or alongside a major UK retailer, Boots or BMG would be helpful but isn’t essential.

Benefits

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Learning Fund” for learning
• 4 extra Wellbeing Days off per year
• 4pm finishes every Friday
• Flexible and hybrid working