Responsibilities

• Visit retail locations to establish and maintain relationships with merchants
• Conduct field research by collecting data on store displays, product placement, and customer engagement
• Promote our company's services and gather feedback from merchants to improve outreach strategies
• Assist in organising and executing merchant engagement activities and events
• Document findings accurately and report insights to the team in a timely manner
• Provide exceptional customer service by addressing merchant inquiries professionally and courteously
• Maintain organised records of visits, interactions, and collected data for analysis

Requirements

• Strong communication skills with the ability to engage effectively with diverse audiences
• Customer service orientation with a friendly, approachable manner
• Organised with excellent attention to detail for accurate data collection and reporting
• Self-motivated with the ability to work independently in the field while adhering to schedules and targets

Preferred

• Experience or background in marketing is advantageous
• Bilingual abilities are highly desirable to connect with a broader range of merchants