Retail Brand Experience Assistant at Digital Marketing Skill Institute | Oxford, Oxfordshire, UK | £11/hr – £13/hr

Digital Marketing Skill Institute

Retail Brand Experience Assistant

Oxford, Oxfordshire, UK (On-site)

£11/hr – £13/hrEntry LevelFull time

Posted 2 months ago

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Job Summary

Own the in-store experience engine for a rotating multi-brand concept, ensuring welcoming customer engagement, polished presentation, and smooth day-to-day operations that bring brand storytelling to life for every visitor.

In-store Experience: Welcome customers, drive a warm, culturally rich atmosphere, and support brand activations and events.
merchandising & presentation: maintain visual displays and stock organisation to uphold TALES House standards.
Operations & collaboration: assist with opening/closing, partner with management, and ensure consistent customer experience across shifts.

Job Description

Responsibilities

Welcome and engage customers, creating a warm, memorable, and culturally rich in-store experience
Support in-store activations, campaigns, pop-ups, and experiential events
Maintain the cleanliness, organisation, and overall visual presentation of the store at all times
Support visual merchandising activities, including product displays, arrangement, and presentation standards
Assist with merchandising, stock handling, tagging, replenishment, and inventory organisation
Ensure product displays remain visually appealing, customer-friendly, and aligned with the TALES House brand experience
Support day-to-day retail operations, including opening and closing procedures where required
Work collaboratively with the management team to ensure smooth store operations and exceptional customer experience
Represent TALES House London professionally and positively at all times

Requirements

Bachelor’s degree in Fashion Design, Marketing, or other related courses preferred
Previous experience in retail, hospitality, customer service, or customer-facing roles is an advantage
Experience or interest in visual merchandising and retail presentation
Strong communication and interpersonal skills
Confident, friendly, and comfortable engaging with customers
Good visual eye and strong attention to detail
Strong understanding of store presentation and customer experience standards
Proactive, organised, and able to take initiative
Comfortable working in a fast-paced, multi-brand retail environment
Available for flexible shifts, including weekends

Digital Marketing Skill Institute

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Digital Marketing Skill Institute Services Limited is an Educational Technology company, our founder, Oluwatobi Asehinde, started that from his Bedroom at the University of Portsmouth, the United Kingdom, the company has since grown to have learners from all over the world while operating out of Nigeria. Over 115,384 people trained in over 37 countries and 4 continents and registered offices in the United Kingdom, the United States, and Nigeria.We are Listed and Verified on the Official Government Website for the UK Register of Learning Provider: 10091103.We use digital technologies to accelerate the development of digital marketing talents and match them with businesses either as employees or entrepreneurs (freelancers or agencies) using artificial intelligence (AI).

Founded in 2012

London, England, GBR

582 employees (448 in marketing)

digitalmarketingskill.com

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