Responsibilities - Track the store projects list, maintaining a clear understanding of affected stores, timelines, and interdependencies across the EU retail portfolio - Follow the store opening process guide for each project, ensuring full alignment with all relevant stakeholders including merchandising, visual merchandising, store development, market teams, and global functions - Brief retail marketing functions in markets on their roles, responsibilities, and project processes in line with the RACI model - Follow the opening product allocation and visual merchandising microplan to ensure each store receives the right mix of retail marketing tools in line with master orders - Review floorplans, furniture, and VM orders to confirm that the latest store concept features and upcoming marketing campaigns are fully executable across windows, launch zones, and category areas - Manage the creation, production, and delivery of ISC and window orders with accuracy and attention to detail - Collect all activation information from local teams three weeks prior to each target opening date, ensuring timely input and clear communication - Train local teams on the new store concept, ensuring they are ready to operate from a marketing perspective, that campaigns launch on time, and that any snagging issues are followed up - Onboard new stores and their details into all European systems and processes to support future campaign execution - Build and maintain strong working relationships across a wide stakeholder network, including Cluster Retail Marketing, Europe Omni-channel VM, DTC Merchandising, Field Teams, Business Unit Comms Teams, Global VM and ISC, agencies, and vendors Requirements - Experience in a retail or marketing environment, with a solid understanding of how retail marketing and store operations work in practice; familiarity with visual merchandising is a strong advantage - Strong organisational skills with the ability to manage your own workload across multiple concurrent projects in a fast-paced environment - Excellent attention to detail across project tracking, order management, documentation, and stakeholder communication - Good working knowledge of Microsoft Office, including Excel, PowerPoint, Word, and Outlook - Confident communicator with the ability to engage clearly and professionally with senior clients and a broad range of internal and external stakeholders - Ability to work across teams and functions in a non-siloed, collaborative way - Professional proficiency in English is essential; additional proficiency in German, Spanish, French, or other European languages is a valuable asset - Formal qualifications are welcome but not required. Equivalent experience gained through work, self-directed learning, or other routes is equally valued Preferred - Familiarity with visual merchandising is a strong advantage - Additional proficiency in German, Spanish, French, or other European languages is a valuable asset - Gen AI and Agentic Thinking: basic proficiency with Gen AI tools relevant to account management and marketing administration, with curiosity about how AI can improve the quality and efficiency of day-to-day work - Agentic mindset: able to break down tasks, prioritise effectively, and find practical solutions when challenges arise