Product Marketing Manager, UKI

London, UK (Hybrid)

Salary Not AvailableMid Level5+ years expFull time

Posted 1 month ago

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Job Summary

Own and codify UK messaging and segmentation for three clinician-led buyer groups, balancing regulatory reality with fast, field-tested enablement that lands with credibility.

  • Growth/Marketplace: Own UK GTM messaging, segment-specific narratives, and sales enablement aligned to NHS, primary care, and private hospitals.
  • Regulatory & Field Relevance: Build messaging that respects SAMD constraints, regulatory risk, and real clinical workflows to avoid overclaiming.
  • Channel & Feedback Loop: Ship fast, test with field, and feed insights back to Product, Sales, and Marketing to sharpen the win across all three segments.

Job Description

Responsibilities

  • Own UK positioning across all three segments
  • Define who we win with in primary care, NHS trusts, and private healthcare — by buyer type and by stage of the sales cycle
  • Build distinct narratives for each segment, not variations on one. A GP running a practice partnership thinks differently from a trust procurement committee, who thinks differently again from a private hospital CEO
  • Understand the job UK buyers are actually hiring Heidi to do, and build messaging from that, not from the product feature list
  • Pressure-test positioning with the field and iterate quickly — clarity over perfection
  • Build regulatory-aware messaging
  • Heidi is a regulated medical device (SAMD) in the UK. Understand those constraints well enough to build messaging that's compelling without creating compliance exposure
  • Own the line between a claim that lands and a claim that creates legal risk
  • Account for medical device approval timelines in how we tell the roadmap story, so the field is never overselling what's not yet cleared
  • Deliver enablement that holds up to clinical scrutiny

Requirements

  • 5+ years owning GTM strategy — positioning, messaging, sales enablement, and go-to-market execution — at a tech company with a direct or field sales motion. We mean owned it, not supported it
  • Experience in a regulated or politically complex environment. The UK's SAMD environment is specific and consequential. An accidental misclassification claim in messaging creates real legal exposure, so we need someone who takes that seriously without being paralyzed by it
  • Healthcare experience is a strong preference here. The market rewards people who already understand how clinicians think and how the NHS buys
  • Comfort with an unusual buyer dynamic. In primary care, the GP is both the buyer and the user. That dual role changes the pitch in ways a purely B2B background won't prepare you for
  • A track record of partnering closely with sales: you've been in the room, you've shaped the deck, you've trained the reps, and you know what "good enablement" looks like from the field's perspective
  • An exceptional writer — clear, direct, and able to shift register from a clinician one-pager to a trust procurement business case without losing the thread
  • Able to operate with autonomy on a lean, high-trust team. You bring the market perspective in rather than waiting to be briefed

Benefits

  • Real product momentum. We're not trying to generate interest, we're channeling it.
  • Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create.
  • Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day.
  • Work alongside world-class talent. Join a team of operators and builders who've scaled unicorns.
  • Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend.
  • Global parental leave . 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility.
  • Fertility support . £7,000 one-off payment, eligibility applies.
  • Learning & development. £700 per year for courses, books, memberships, conferences and more.
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Heidi

Heidi is the AI Care Partner designed to expand clinical capacity by automating administrative work – documentation, form filling, and task management - so clinicians can focus on patients. Used across emergency departments, general practice, and specialist clinics, Heidi supports more than 2 million consults each week in 110 languages from 116 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, LocalGlobe, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001. Join the future of healthcare at www.heidihealth.com

Founded in 2019
Carlton, Victoria, Australia
305 employees (40 in marketing)

Traffic Signals

Monthly Visitors
1.2M
Monthly Google Ads Budget
$4.6K
Traffic Source Mix
Search
29.6%
Direct
65.9%
Referral
3.5%
Social
0.4%
Paid
0.4%

Headcount Trend

Current headcount: ~305

Marketing Team

Marketing Team Size
32 (10% of company)

Funding

Total Funding
$26.6M
Last Raise
Non Equity Assistance, 7 months ago