Responsibilities

• Lead a small team in the delivery of all Product-related marketing, brochure production and event fulfilment tasks, as required
• Partner with business stakeholders including Marketing and Trade teams to lead Product coordination of marketing activities, ensuring clear requirements and timelines to enable smooth delivery
• Develop broad commercial awareness and work closely with the Product Seasonal team to understand commercial priorities and opportunities, translating these into the team’s ways of working, focus and delivery priorities
• Prioritise workload, allocate tasks, and ensure all deadlines and SLAs are met
• Provide timely updates to relevant stakeholders and act as the first escalation and remedy point for issues related to Product-related marketing activity
• Coach the team on accuracy, quality standards, and best‑practice processes
• Performance manage the team owning performance reviews, feedback and formal development
• Take ownership for training new processes out to the team as and when required
• Continually review processes being used and work collaboratively with relevant stakeholders to effect positive change

Requirements

• Proven experience in marketing campaign co-ordination or fulfilment, leading a team to deliver multiple concurrent activities accurately and on time
• Previous people management experience, with the ability to lead and develop teams
• Educated to degree level or equivalent
• Strong working knowledge of Microsoft Office applications, particularly Excel, Outlook and Powerpoint
• Exceptional attention to detail, with the ability to produce clear, concise, and commercially focused business updates
• Excellent written and verbal communication with the ability to adapt style to suit different audiences
• Excellent organisation skills, with the ability to prioritise, manage conflicting deadlines and escalate appropriately
• Demonstrable experience in workload planning and resource allocation within a fast-paced environment
• Resilient and comfortable working in a fast-paced, high-pressure environment
• Confident in engaging with senior stakeholders and deputising for senior leadership when required.
• Proactive and solutions-focused approach to resolving complex or challenging situations

Preferred

• Experience and knowledge of the travel industry would be desirable

Benefits

• Manager level bonus scheme
• Opportunity to buy / sell upto 5 days of annual leave
• Colleague discounts on Jet2.com flights and Jet2holidays packages