Responsibilities

• Shape the product narrative
• Own positioning, messaging, and competitive narrative for Civic Marketplace, written for local government buyers
• Produce launch materials for new features: one-pagers, case studies, email sequences, landing pages
• Build and maintain Claude-powered content pipelines: automated first-draft generation, content repurposing, and approval workflows
• Track funnel performance in HubSpot, from awareness to activation
• Build and nurture the community
• Own the supplier and agency community onboarding communications and engagement cadences
• Design bilingual (English/Spanish) outreach templates for supplier onboarding
• Implement AI-assisted community response systems: draft replies for common supplier queries
• Run regular community touchpoints (webinars, newsletters, async updates)

Requirements

• 3+ years in product marketing, content strategy, or community management
• A demonstrable writing voice
• Active, fluent user of Claude or a comparable AI writing tool
• Experience building or running HubSpot workflows
• Comfortable holding your own in both a city procurement office and a startup standup
• At ease across US and UK time zones

Preferred

• A govtech, public sector, or civic tech background
• Fluency in English and Spanish
• Experience with cooperative purchasing or procurement platforms
• Familiarity with COG, NIGP, or US local government procurement
• Built AI prompt libraries, automation playbooks, or content pipelines from scratch

Benefits

• Competitive salary + early-stage equity
• Comprehensive medical, dental, and vision insurance
• Flexible PTO
• Remote-first working, with real flexibility across US and UK time zones
• Full AI tool stack: Claude Pro, HubSpot, Make, Notion, and more
• Regular team offsites, including international
• Direct access to the founding team and a front-row seat to building something that matters