Responsibilities

• Support the day-to-day management and organisation of The Celtic Collection and ICC Wales Marketing Department
• Coordinate team workloads, manage service desk requests and ensure deadlines are consistently achieved
• Assist with departmental budgets, expenses, purchase orders and financial administration
• Create and manage team training plans, incentive programmes and engagement initiatives
• Support recruitment, inductions, rota management and general HR administration within the department
• Provide confidential administrative support to the Group Marketing Director and Head of Marketing
• Organise meetings, prepare agendas and produce accurate minutes when required
• Coordinate VIP events, accommodation bookings and travel arrangements
• Support website content updates, email campaigns and wider marketing activity
• Build positive relationships with internal departments, external suppliers and key stakeholders

Requirements

• Previous experience in an administrative, office management, marketing coordination or team leadership role
• Excellent organisational and time management skills with the ability to manage multiple priorities
• Strong communication skills with the confidence to work with colleagues and stakeholders at all levels
• Experience managing budgets, purchase orders, expenses and general administration
• Strong knowledge of Microsoft Word, Excel and PowerPoint
• The ability to work independently while supporting a collaborative team environment
• A professional, friendly and confident approach with a strong commitment to confidentiality

Preferred

• Experience supporting recruitment, onboarding, training and employee engagement initiatives (desirable)
• Experience within a marketing or hospitality environment (desirable)

Benefits

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards