Marketing & Creative Operations Lead

Manchester, UK (Hybrid)

Salary Not AvailableManager5+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the end-to-end marketing operations backbone, turning ideas into campaigns with scalable global-to-local workflows, cross-functional coordination, and measured execution across regions.

  • Operations cadence: establish planning rhythms and decision frameworks to align marketing, creative and product teams.
  • Global-to-local execution: brief, localisation, approvals, production and launch with efficiency and brand consistency.
  • Cross-functional alignment: connect Marketing, Creative, Product, Legal and leadership to accelerate delivery and scale with growth.

Job Description

Responsibilities

  • Lead marketing and creative operations end-to-end, defining how campaigns, launches and content move from idea to execution
  • Build and maintain clear global-to-local workflows for briefing, localisation, approvals, production and launch
  • Lead from an operations side end-to-end for VM and fixture rolls outs
  • Establish scalable planning cadences and decision frameworks across marketing teams
  • Partner with Creative and Brand Marketing to ensure briefs are clear, prioritised and set up for success
  • Shape how REFY works with regional teams, agencies and partners, ensuring efficiency and brand consistency
  • Bring structure to fast-paced environments, balancing speed with creative excellence
  • Identify operational gaps and continuously improve processes, tools and ways of working
  • Act as a key cross-functional connector between Marketing, Creative, Product, Legal and Leadership
  • Support international growth by designing systems that scale with the business

Requirements

  • 5+ years’ experience in marketing operations, creative operations or international marketing roles
  • Deep understanding of creative, design and marketing workflows, ideally within beauty, fashion or lifestyle
  • Proven experience building global-to-local operating models in fast-growing brands
  • Experience managing localisation and transcreation workflows, including agency and vendor partnerships
  • Strong systems thinker who can bring clarity to ambiguity and structure to creative chaos
  • Confident cross-functional partner with excellent communication and stakeholder management skills
  • Comfortable working across time zones, cultures and markets
  • High level of autonomy, ownership and problem-solving ability
  • Experience building functions, programs or workflows from the ground up

Benefits

  • 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5)
  • Extra Holidays: Option to buy up to 5 additional days.
  • Sabbatical Leave: Take up to 3 months off after 4 years of service.
  • Community First Day: A day to support a cause you love.
  • Bonus Scheme: Rewards for your hard work and success.
  • Family Leave: Enhanced support for new parents.
  • EV Scheme: Drive electric with salary sacrifice options.
  • Financial Coaching: Guidance to boost your money mindset.
  • Flexible Religious Holidays : Flexibility to honour days that matter to you.
  • Flexible Working: Flexi start and finish times with the option to work one day per week from home.
REFY logo

REFY

4.1 Glassdoor

REFY is all about simplifying beauty. We’re committed to creating products and a community that inspire you to be your most confident self. We develop only the essentials, products that are easy-to-use and multifunctional, that work for your on-the-go lifestyle, where simplicity and efficiency are key. Launching in 2020, our founders wanted to create a space that cut through an overwhelming market with 100’s of products, and gave our community the products they were looking for, simplified.Bringing world-first formulas and products to market, we’re leading a new world of beauty; we’re always vegan, cruelty and fragrance free and proud to be Leaping Bunny certified. All our products have been developed to suit all skin tones and types, with added ingredients, such as Hyaluronic Acid, Niacinamide and Peptides, to give you even more out of your beauty.At REFY we are more than a beauty brand. Our community are our biggest supporters, that’s why we are always listening and developing ways in which we can give our community more. We’re bringing you into our REFY lifestyle, where we believe in simplifying your routine so you have more time to live your life and do the things you love.refybeauty.com / careers.refybeauty.com

Founded in 2020
Manchester, England, GBR
177 employees (33 in marketing)
82% recommend to a friend

Recent Ads

Traffic Signals

Monthly Visitors
508.4K
Monthly Google Ads Budget
$1.2K
Traffic Source Mix
Search
42.3%
Direct
46.1%
Referral
5.1%
Social
5.3%
Paid
1%

Headcount Trend

Current headcount: ~175

Marketing Team

Marketing Team Size
26 (15% of company)