Responsibilities

• Serve as the primary Marketing point of contact for the Trade Planning team, translating promotional cycles, product offers, and commercial priorities into a unified cross-channel execution plan.
• Ensure One Version of the Truth across all touchpoints, meticulously coordinating campaign offers to ensure absolute consistency across Ecom, Email, Social, and physical Store environments.
• Lead the cross-functional coordination of all marketing activity, ensuring they reflect the latest trade-approved pricing and mechanics.
• Manage the project lifecycle from the initial trade brief through to creative recommendations, stakeholder sign-off, and final delivery.
• Create and maintain the marketing execution calendar, providing visibility to the wider business on when and how promotional campaigns will land.
• Act as the connective tissue between functional Heads in the Customer team to ensure that trade-driven activity remains on-brand and customer-centric.
• Act as the internal Champion for the Customer, ensuring all comms planning is grounded in customer needs and business priorities.
• Lead the project management of customer propositions for various cohorts, working closely with the CRM team to utilise data and insights.
• Monitor campaign performance and ROI, reporting findings back to senior management to inform future strategy.
• Work closely with the Studio & Customer Experience Manager to ensure the creative studio is briefed accurately and timelines are realistic.

Requirements

• Project Management: Proven experience managing complex, multi-channel marketing campaigns.
• Organisation: Exceptional attention to detail and the ability to manage multiple overlapping deadlines.
• Communication: Strong stakeholder management skills; comfortable managing up and across departments.
• Copywriting: Good creative eye and copywriting skills to ensure brand tone is maintained.
• Data Literacy: Comfortable working with customer data and insights to help shape campaign propositions.

Preferred

Benefits

• A contributory Company Pension Plan
• Free parking on site with electric charging points
• 29 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme
• Life Assurance (Worth 2 times your annual salary)
• Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, access to free counselling support phone line
• Company maternity, paternity and adoption leave after 26 weeks
• Long service rewards
• Up to 20% Staff Discount