Responsibilities

• Manage and grow Dolce Desserts’ presence across: Instagram, TikTok, Facebook, LinkedIn, Google Business Profile
• Plan and execute content calendars.
• Create engaging daily stories and posts.
• Film, edit and publish short-form video content.
• Respond to comments, messages and customer enquiries.
• Monitor trends and identify opportunities to increase reach and engagement.
• Ensure all content aligns with Dolce Desserts’ brand tone and identity.
• Create high-quality photography and videography content.
• Design posters, flyers, promotional materials and digital assets.
• Develop launch campaigns for new products and store openings.

Requirements

• Experience managing social media accounts for a business or brand.
• Strong content creation skills (photo, video and editing).
• Experience using Canva, Adobe Creative Suite or similar design software.
• Excellent written and verbal communication skills.
• Strong understanding of Instagram, TikTok, Facebook, LinkedIn and Google Business.
• Ability to work independently and manage multiple projects.
• Exceptional attention to detail.
• Creative thinker with a proactive mindset.
• Certificate of Higher Education (required)
• Driving Licence (required)

Preferred

• Experience in hospitality, food, retail or franchise businesses.
• Knowledge of loyalty platforms and customer retention strategies.
• Paid social advertising experience.
• Basic photography and videography equipment knowledge.
• Experience with influencer marketing and partnerships.

Benefits

• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Store discount