Manager - International Marketing & Communications - CAA International

Guildford, Surrey, UK (Hybrid)

Salary Not AvailableManagerFull time

Posted 10 days ago

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Job Summary

Own and drive international B2B and B2G product marketing, leading multi-channel campaigns, value-proposition and ABM go-to-market workstreams, and CRM-enabled customer journeys across regions.

  • Lead content strategy, thought leadership, and marketing collateral
  • Coordinate cross-functional collaboration with commercial, technical, and leadership teams

Job Description

Responsibilities

  • - Develop and deliver integrated B2B and B2G product marketing campaigns across paid, owned, and earned channels. - Partner with Business Development teams to develop value propositions, targeted go-to-market strategies, and account-based marketing programmes that drive regional priorities, account activation, customer engagement, and pipeline growth. - Lead campaign content strategy and oversee the creation of thought leadership, case studies, digital content, and marketing collateral. - Manage and enhance digital and social media channels to maximise engagement and brand visibility. - Improve the online customer experience through innovation and data-driven decision making. - Lead key marketing transformation projects, such as CRM and digital optimisation, website development, brand development, and customer experience improvements across the customer journey. - Support the development of CRM-driven marketing and automated customer journeys. - Work collaboratively across commercial, technical, and leadership teams. - Represent CAAi through presentations, webinars, events, and industry forums. - Contribute ideas and identify trends, insights, and opportunities to strengthen marketing effectiveness and support business growth. - Contribute to the development of the marketing function, with the opportunity to take online management responsibilities.

Requirements

  • Essential - Degree-level education in Marketing, Business, Communications, or a related discipline, or equivalent professional experience. - Significant B2B marketing experience, ideally gained within aviation, professional services, consultancy, or a regulated environment. - Proven success delivering integrated, multi-channel marketing campaigns and supporting the launch of new products, services, or propositions. - Experience driving business growth through demand generation, lead nurturing, pipeline development, and commercial marketing activities. - Strong understanding of account-based marketing, product marketing, and go-to-market strategy development. - Experience developing and optimising CRM platforms, marketing automation programmes, and customer journeys. - Excellent written, verbal, and presentation skills, with the ability to communicate complex information clearly and effectively. - Strong stakeholder management skills, with the ability to influence and collaborate effectively across senior leadership, technical, and commercial teams. - Strong analytical and problem-solving skills, with the ability to use data, insight, and market intelligence to inform decision-making. - Highly organised, proactive, and able to manage multiple projects, priorities, and stakeholder requirements simultaneously. - Experience managing digital marketing channels and content programmes, including social media, websites, and thought leadership initiatives. - Experience leading marketing projects or transformation initiatives, such as CRM enhancements, website development, or customer experience improvements. - Strong attention to detail and critical thinking skills. Technical Skills - Strong proficiency in Microsoft 365 applications. - Experience with CRM platforms such as Microsoft Dynamics. - Familiarity with CMS platforms and digital marketing tools. - Experience using content creation platforms such as Canva or Adobe Express. - Awareness of AI and emerging marketing technologies.

Preferred

  • Desirable - CIM qualification or working towards one. - Experience within the aviation sector. - Knowledge of SEO/GEO, content optimisation, and digital accessibility standards (WCAG 2.1). - Experience working across international and multicultural environments. - Experience building business cases to support marketing, digital, and customer experience initiatives. - Additional language skills.
Civil Aviation Authority logo

Civil Aviation Authority

4.2 Glassdoor

We are the UK’s aviation and aerospace regulator. We strive to ensure the aviation industry meets the highest safety standards in order to protect air passengers and the general public. We also run the ATOL scheme, which ensures that consumers are protected financially should they become stranded abroad. But our work doesn’t stop there.Aviation is an exciting and rapidly expanding field, and we are proud to be at the forefront. Our work sees us developing regulations for the most current aviation technology, and ensuring that environmental standards are effectively managed. You could help us to achieve our strategic objectives, and be a part of something great. Providing our people with talent and development opportunities is a fundamental part of our strategy. We have an approach to performance and development that supports accountability, wellbeing, and puts you in the driving seat. It encourages open dialogue between you and your manager with regular conversations to help shape your aspirations, share feedback, manage your progression and build your personal development plan.Our wide range of courses and resources are open to all to support you in your current role and help you get ready for a great future.We also encourage secondments, project-based work and 'on the job' learning as part of our blended learning approach. For more information on the UK Civil Aviation Authority, please visit our website at www.caa.co.uk, or to see our current vacancies please visit our dedicated careers website https://careers.caa.co.ukIf you like the sound of this, but would like to work further afield, then CAA International might be for you. The International group is a part of our organisation which drives our influence worldwide to tackle aviation challenges and achieve consistent standards of regulation across the globe. For specific information on working with CAAi, see their LinkedIn page at www.linkedin.com/company/caa-international.

Founded in 1972
London, England, GBR
4.4K employees (165 in marketing)
89% recommend to a friend
88% CEO approval

Traffic Signals

Monthly Visitors
681.9K
Traffic Source Mix
Search
48.7%
Direct
36.1%
Referral
6%
Social
2.5%
Paid
3.1%

Headcount Trend

Current headcount: ~4.4K

Marketing Team

Marketing Team Size
72 (2% of company)
Marketing Roles Posted (Last 30 Days)
2

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