Manager, Growth Strategy & Operations (Singapore-based) at Airwallex | London, UK | $155K/yr – $210K/yr

Airwallex

Manager, Growth Strategy & Operations (Singapore-based)

London, UK (On-site)

$155K/yr – $210K/yrManager5+ years expFull time

Posted 5 weeks ago

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Job Summary

Own growth analytics and machine-learning enabled customer insights to shape GTM priorities and weekly leadership reviews.

Growth metrics & weekly reviews: define KPIs, identify drivers, and present actionable updates.
Customer intelligence: expand the Customer 360 and build segmentation/ICP models with data science.
Growth plays: translate analytics into funnel optimization, cohort insights, retention, and LTV/CAC with clear recommendations.

Job Description

Responsibilities

Own the growth metrics and weekly business reviews - track KPIs, spotlight drivers, and run the weekly update with the Head of Growth.
Evolve our Customer 360 with Data Science - expand and enrich data features to sharpen our understanding of customers.
Build customer intelligence models with Data Science - e.g., GP prediction, reward intent - that inform prioritization and go-to-market.
Lead customer segmentation and ICP models with Data Science.
Translate deep-dive analytics into growth plays - funnel, cohorts, retention, LTV/CAC, with clear recommendations and measurable outcomes.

Airwallex

3.8 Glassdoor

Airwallex is a leading global payments and financial platform for modern businesses, offering trusted solutions to manage everything from business account, payments, treasury, and spend management to embedded finance. With our proprietary infrastructure, Airwallex takes the friction out of global payments and financial operations, empowering businesses of all sizes to unlock new opportunities and grow beyond borders. Proudly founded in Melbourne, Airwallex supports over 150,000 businesses globally and is trusted by brands such as Brex, Canva, Rippling, Navan, Qantas, SHEIN and many more. For more information, visit http://www.airwallex.com

Founded in 2015

CHN

2.1K employees (171 in marketing)

www.airwallex.com

64% recommend to a friend

68% CEO approval