Responsibilities

• Identify sales potential across architects, specifiers and installers.
• Manage leads and strengthen relationships through the customer journey.
• Pre-qualify projects by researching relevance for sales.
• Support field sales and book CPDs with professional communication.
• Improve sales performance by managing Salesforce data and tracking progress.
• Drive high‑quality inbound lead qualification, CPD bookings, and sales pipeline across three market segments.
• Ensure timely lead follow‑up and seamless CRM coordination with segment ASMs.
• Proactively engage prospects and optimize Salesforce workflows to maximize conversions.

Requirements

• experience in telemarketing, inside sales and lead generation
• strong communication and telephone-based customer interaction skills
• experience with CRM systems such as Salesforce
• KPIs are not foreign words to you, but valuable tools - and you know exactly how to process leads professionally and in a targeted manner
• independent and structured way of working combined with engagement, strong communication and persuasion skills
• flexibility to quickly adapt to changing requirements of different customers
• customer-focused mindset
• team player, analytical thinker, enjoys direct contact with customers

Benefits

• A dynamic environment in a global growth company
• Continuous, individual development opportunities
• The freedom to participate in processes, projects and system development
• Targeted training programs to support your development (Individual Development Plans, JH Academy, Master Plan, Employers for Equality, Women's Initiative Network), as well as numerous “Grow Events”
• 24 days holiday per annum + bank holidays
• Pension plan
• iPhone & Dell laptop