Responsibilities

• Report on and deliver actionable insight on profitability of marketing spend, including Acquisition, Retention and Upselling campaigns
• Help turn campaign data into clear, actionable insight for the Marketing and Trading teams.
• Assist with test-and-learn plans for print, digital, in-box and CRM activity, helping the team understand what is driving incremental sales.
• Analyse customer quality measures, including who we acquire, how we retain them and what encourages customers to buy more.
• Support analysis of NPS, brand awareness and customer satisfaction measures, using both leading and lagging KPIs to build a fuller view of performance.
• Contribute to ad hoc analysis where the team spots commercial opportunities or performance questions that need exploring.

Requirements

• Foundational Excel skills with the appetite and commitment to build them quickly
• Some exposure to SQL, data tools, statistics, marketing analytics, commercial analysis or customer
• A naturally inquisitive approach: you enjoy asking why something happened and what the business can do next.
• Great communication skills, with the ability to explain data clearly
• A collaborative style and the confidence to work with people across Marketing, Trading and other teams
• Comfortable working as part of a team and asking for support when needed

Benefits

• 33 days inclusive of bank holidays (FTE)
• A free box of fruit and veg every week
• Up to 35% discount on A&C products
• Cycle to Work Scheme
• Contributory pension scheme
• Grant on team sports