Head of Marketing

UK (Unknown)

£60K/yr – £70K/yrSenior Level7+ years expPermanent

Posted 5 weeks ago

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Job Summary

Own the multi-site marketing engine by turning clinical growth and brand strategy into channel plans, CRM journeys, and a scalable org across UK clinics.

  • Group strategy and ownership: align patient acquisition, retention, and brand across paid, organic, CRM, and social with data-led optimization.
  • CRM and loyalty: drive journeys in Zenoti, personalizing comms and retention programs to lift lifetime value.
  • Brand and clinics: maintain a cohesive brand architecture while reflecting each clinic’s character and ensuring consistent in-clinic experiences.

Job Description

Responsibilities

  • Lead, manage and develop a high-performing, collaborative marketing team of culture aligned with Skingevity’s values and growth ambitions
  • Set clear objectives, KPIs, and development plans for each direct report, conducting regular one-to-ones and performance reviews
  • Manage and allocate the marketing budget across channels and functions, ensuring strong return on investment
  • Develop and own the group-wide marketing strategy, encompassing patient acquisition, retention, brand awareness, and digital growth
  • Translate the group’s commercial objectives into channel-specific marketing plans across paid, organic, social, CRM, and brand
  • Lead integrated campaign planning across clinic launches, seasonal promotions, new treatment rollouts, and acquisition activity
  • Monitor competitor activity, market trends, and patient behaviour to identify and act on growth opportunities
  • Establish marketing reporting frameworks and dashboards, presenting performance insights and strategic recommendations to senior stakeholders
  • Oversee and evolve the Skingevity group’s brand architecture, ensuring consistency across the group and its individual clinic brands
  • Maintain and enforce brand guidelines across all internal and external touchpoints, including digital, print, and in-clinic environments

Requirements

  • 7+ years of marketing experience, with a minimum of 3 years in a marketing leadership or Head of Marketing role
  • Demonstrable track record of building and managing a multi-disciplinary marketing team
  • Strong commercial acumen and experience managing marketing budgets with clear accountability for ROI
  • Broad digital marketing expertise spanning SEO, paid media, social, CRM, and content
  • Experience with CRM platforms and customer journey design; Zenoti experience is a strong advantage
  • Excellent understanding of UK advertising regulations as they apply to healthcare, aesthetics, or regulated consumer sectors
  • Exceptional written and verbal communication skills; confident presenting to senior stakeholders
  • Proven ability to work at pace in a scaling, entrepreneurial business environment
  • Familiarity with multi-site marketing structures.

Benefits

  • Company events
  • Employee discount
  • Employee stock ownership plan
  • Work from home