Responsibilities

• Lead upselling and revenue growth across Socialbear\'s existing client portfolio.
• Build commercial growth plans alongside Account Managers.
• Identify new revenue opportunities across Socialbear\'s full suite of services.
• Deliver proposals via video call and in-person meetings to existing clients.
• Maintain and report on the existing client growth pipeline.
• Support in building and expanding Socialbear\'s suite of AI-powered products and services.
• Take briefs from Directors and work with Socialbear Developers and Account Managers to deliver our new AI products for clients.
• Support product positioning, demonstrations and commercial launches.
• Translate client challenges into scalable AI products.
• Develop strategic relationships with partner platforms.

Requirements

• 3+ years' experience in Commercial Growth or Business Development, with global FTSE 500 companies.
• Proven experience growing revenue across existing client portfolios.
• Strong commercial awareness with experience managing pipeline and forecasting.
• Experience developing strategic partnerships and commercial relationships.
• Excellent communication, presentation and stakeholder-management skills.
• Strong understanding and passion for AI implementation, customer experience and digital technology.
• Comfortable working directly with senior clients and company Directors.

Preferred

• Previous agency, SaaS, AI or Customer Experience industry experience is highly desirable.

Benefits

• You\'ll benefit from free wellness events, regular team socials, our work from anywhere scheme, monthly progression reviews and an amazing office located in Canary Wharf.